HP 480-0005-00-15 manual Figure A-2Calling Card Application

Appendix A: Getting Acquainted with Tenor CMS in the VoIP Network

Calling Card Application

The Calling Card application is used for a Pre-Paid Calling Card company who wants to extend their reach and raise their margins. The traditional pre-paid Calling Card company generally has a profit margin that is very small, in some cases fractions of pennies per minute. VoIP offers the benefits of raising profit margins and expanding into markets quickly and easily.

A Tenor CMS solution enables the pre-paid Calling Card company to install a Tenor CMS at their main loca- tion(s) with a connection to their IVR (Interactive Voice Response) system. The IVR is responsible for user authentication (calling card pin code verification), usage tracking, and destination number collection/origina- tion. The Tenor CMS at this location is also connected to an IP network which could be the Internet.

Several benefits to an Calling Card application include the following:

•Links IP network with traditional PSTN-based systems.

•Requires minimal up-front investment.

•Supports telephony levels of reliability.

•Supports up to 960 voice channels.

•Enables you to design a multi-point network leveraging low-cost IP services.

•Eliminates the need for remote IVR equipment.

•Flexible deployment.

•New sales opportunities for the enterprise customer.

Figure A-2Calling Card Application

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A-6 P/N 480-0005-00-15