Gateway. A device (i.e., Tenor CMS) which connects IP- based networks and circuit-switched networks.

Ground Strap. A ground connection on the front of the chassis is provided for ESD protection.

H

H.323. A protocol standard for sending multimedia com- munications (i.e., voice/data) simultaneously over packet-based networks, such as IP.

H.323 Gatekeeper. An H.323 built in gatekeeper which performs IP call routing functions such as call control and administrative services to another Tenor CMS unit or another H.323 endpoint.

Hop-off PBX Call. A toll call which is “leaked out” of a PBX into a private network in order to eliminate toll charges.

I

Internet. A packet based network which transports voice/ video/data over TCP/IP.

Intranet communication. Communication within the same company, usually through an Ethernet hub.

IP Address. A unique 32 bit address that identifies a net- work device is connected to the network via TCP/IP.

IVR. Interactive Voice Response enables you offer ser- vices, such as Pre-paid calling cards and Post-paid accounts to your customers.

L

LAN. Local Area Network. A local area network that carries data between workstations in the same loca- tion. Workstations in a LAN are connected togeth- er— typically by an Ethernet hub— to share information.

LEDs. Indicators as to the status of the chassis and other components of the system. LEDs appear on the chas- sis and other components.

M

Maintenance Mode. A CLI module which provides util- ities for maintaining the system.

Monitor Module. A CLI module which provides a set of utilities to monitor the network and all system com- ponents.

N

Null modem cable. A 9-pin cable used to connect the Tenor CMS to a PC’s asynchronous console port.

P

PacketSaver. A packet multiplexing technology which reduces the amount of IP bandwidth require to sup- port multiple calls flowing between two networks.

PBX. Private Branch Exchange. Telephone switch locat- ed on a customer’s premises that establishes circuits between users and the PSTN (public network).

Power Inlet. Inlet for which you insert the supplied AC power cord. The unit requires a 110-220 VAC.

Power Supply. Supplies power to the Tenor CMS. If one power supply is removed or becomes inoperable, the system automatically cuts over to the remaining pow- er supply.

PSTN. Public Switched Telephone Network (also known as Central Office). Telephone Company Switching facility.

R

RJ-45. A CAT 5 cable used to connect the Tenor CMS to an Ethernet.

RJ-48. A CAT 5 cable used to connect the Tenor CMS to a Line Circuit or Trunk Circuit.

RADIUS. When using IVR, the RADIUS (Remote Au- thentication Dial-In User Service) is used for authen- ticating and authorizing user access to the VoIP network.

S

SelectNet™. The next generation of TASQ technology; the functionality monitors your data network for jit- ter, latency, and packet loss, and transparently switches customer calls to the PSTN when required.

Slot. Slots in the front of the chassis which houses WAN cards, DSP Resource cards and a System Controller Card.

SNMP. Simple Network Management Protocol (SNMP) is the standard protocol used to exchange network in- formation between different types of networks.

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