• For support by email, enter your question on the Web form linked to the HP Creative Scrapbook Assistant

support pages by clicking on contact HP. You can expect

 

a direct reply from an HP support technician who will

 

answer your question by email. Please note that email

 

support for HP Creative Scrapbook Assistant is available

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only in English.

 

 

 

HP support by phone

 

HP provides telephone support free of charge. Please note

 

that standard phone charges may apply.

 

Before calling, remember to try one of the other free support

 

options listed above. If you still need to call for assistance,

 

you can get faster service if you:

 

Call from a phone where you can be in front of your computer.

Keep notes so you can describe how you’ve tried to solve the problem, and the messages displayed around the time the situation occurred.

Be prepared to identify your computer’s operating system, and, if the problem is a printing issue, the printer manufacturer and model number.

Note whether this has happened before and whether you can re-create the problem.

When you’re ready, contact the HP Customer Care Center at 1-800 HP INVENT (1-800-474-6836) and say “HP Creative Scrapbook Assistant” when prompted for your complete product name. Please note that phone support for the HP Creative Scrapbook Assistant is available only in English.