HP P3005 Control-panel messages, Control-panel message types, Resolve control-panel messages

Control-panel messages

Control-panel message types

Four types of control-panel messages can indicate the status of or problems with the device.

Message type	Description
Status messages	Status messages reflect the current state of the device. They inform you of normal device operation
	and require no interaction to clear them. They change as the state of the device changes. Whenever
	the device is ready, not busy, and has no pending warning messages, the status message Ready
	appears if the device is online.
Warning messages	Warning messages inform you of data and print errors. These messages typically alternate with
	the Ready or status messages and remain until you touch OK. Some warning messages are clearable.
	If CLEARABLE WARNINGS is set to JOB on the device DEVICE BEHAVIOR menu, the next print
	job clears these messages.
Error messages	Error messages communicate that some action must be performed, such as adding paper or clearing
	a jam.
	Some error messages are auto-continuable. If AUTO CONTINUE is set on the menus, the device will
	continue normal operation after an auto-continuable error message appears for 10 seconds.
		NOTE Pressing any button during the 10-second auto-continuable error message overrides
		the auto-continue feature, and the button function takes precedence. For example, pressing
		the Stop button pauses printing and offers the option to cancel the print job.
Critical-error messages	Critical error messages inform you of a device failure. Some of these messages can be cleared by
	turning the device off and then on. These messages are not affected by the AUTO CONTINUE setting.
	If a critical error persists, service is required.

Resolve control-panel messages

Control panel message	Description	Recommended action
10.10.00 ERROR	The device cannot read or write to the print	1.	Verify that a genuine HP print cartridge
	cartridge e-label, or the e-label is missing		is installed in the device.
	from the print cartridge.	2.	Install another print cartridge.
		3.	Verify that the memory tag PCA is
			installed in the device.
		4.	Verify that the memory tag connector is
			firmly seated in connector J510 on the
			ECU. You might have to remove the
			main cooling fan to see this connection.
10.32.00 - Unauthorized Supply	A supply has been installed that does not	If you believe you purchased a genuine HP
	pass the authentication test for genuine HP	supply, visit us at www.hp.com/go/
	supplies.	anticounterfeit. Any repair required as a result
		of using non-HP supplies or unauthorized
		supplies are not covered under warranty. HP
		cannot ensure the accuracy or the availability
		of certain features.

To continue printing, touch OK.

ENWW Control-panel messages 131