Control panel message | Description | Recommended action | |||
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| has the most current printer drivers, or | ||
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| use a generic printer driver. | ||
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| 5. | If the error occurs when the device is | ||
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| first turned on, turn off the device, | ||
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| disconnect the LAN cable, and then turn | ||
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| on the device. This process will | ||
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| determine if errors occur from the | ||
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| network connection. If errors do not | ||
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| appear when the LAN cable is | ||
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| unplugged, it is possible traffic or signal | ||
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| on the network might be causing the | ||
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| error. Make sure to try all solutions | ||
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| suggested, especially upgrading the | ||
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| Jetdirect firmware. | ||
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| 6. | Disable the print server. | ||
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| ● For EIO print servers, remove the | ||
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| card. |
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| ● For embedded print servers, use | ||
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| the SERVICE menu. | |
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| 7. | If the problem persists, contact | ||
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| HP Support. | ||
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8X.YYYY EMBEDDED JETDIRECT | The HP Jetdirect embedded print server has | 1. Turn the device off and then on. | |||
ERROR | encountered a critical error. | 2. | Update the Jetdirect firmware. See | ||
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| 3. | If the problem persists, contact | ||
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| HP Support. | ||
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<Date> <Time> | The device has an internal clock that tracks | Press | to change the date and time. | ||
| the date and time. You are prompted to set |
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To change press | the correct date and time the first time you | Press Stop to skip this step. You can set the | |||
To skip, press STOP | turn on the device. | date and time later by using the SYSTEM | |||
| SETUP menu. |
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| If the prompt appears each time you turn on | |||
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| the device, the clock is not working correctly. | |||
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| Contact HP support. | |||
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Access Denied MENUS LOCKED | The device administrator has enabled the | Contact the device administrator to change | |||
| settings. |
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| cannot modify |
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| circumstance. The message disappears after |
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| a few seconds, and the device returns to |
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| Ready or BUSY state. |
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ACTION NOT CURRENTLY AVAILABLE | You are trying to set duplex registration for a | Change the size setting for the tray. | |||
ON TRAY X | tray that is configured for ANY SIZE or ANY |
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alternates with | CUSTOM. Duplex registration is not available |
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when the tray size is set to either of these |
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Tray size cannot be ANY SIZE/ANY | settings. |
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CUSTOM |
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CHOSEN PERSONALITY NOT | The device encountered a request for a | 1. | Press | to continue. | |
AVAILABLE | personality that did not exist in the device. | 2. | Try a different driver. | ||
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ENWW |