Clear jams from the input-tray areas | HP P3005 guide

Jam type	Description

Residual jam	The device determines that a residual paper jam has occurred if any of the following sensors detects
	paper when starting the initialization at power-up or when a door is closed.
	● Top of page sensor (PS901)
	●	Delivery sensor (SR2)
	● Paper width sensor (PS903)
	●	Duplex sensor (PS502)

Delivery delay jam	The device determines that a delivery delay jam has occurred if the paper full sensor (PS4) does
	not detect the leading edge of paper within a specified amount of time after the top of page sensor
	(PS901) has detected the leading edge of paper.

Clear jams from the input-tray areas

NOTE To remove media from the tray 1 area, slowly pull the media out of the device. For all other trays, complete the following procedure.

1.Slide the tray out of the device, and remove any damaged paper from the tray.

ENWW	Clear jams 151

Image 169

HP P3005 manual Clear jams from the input-tray areas, Jam type Description

Contents

HP LaserJet P3005 Series printers Page HP LaserJet P3005 Series printers Copyright information Safety informationTrademark credits Table of contents Maintenance Paper feed guide assembly Service approachGear assembly Reinstallation notes for the gear assembly Troubleshooting Wiring diagrams Print-quality checklistOrder through service or support providers Paper-handling accessories Appendix a Specifications Vcci statement Japan Power cord statement JapanEMI statement Korea Laser statement for Finland Enww Tray 2 pickup assembly Diagnostics menuAlphabetical parts list 10 Numerical parts list Xii Print engine general structure Model and serial numbers Systems overview Grounding-spring locations ECU wiringJam-detection sensors Jetdirect 197 Xvi Device information Chapter contents P3005dn Device configurations Feature Description Features Supplies Accessibility Device parts Walkaround Model name Model number Interface ports Number Button or light Control-panel layoutFunction Select Minimum system requirements Device softwareSupported operating systems Supported printer drivers HP Web JetadminSoftware for Windows computers HP Easy Printer Care software Other software Software for Macintosh computersEmbedded Web server Remove software from Windows operating systems Uninstall softwareRemove software from Macintosh operating systems Select print media Media specifications Supported media sizes Media size Dimensions Weight and thickness1Supported media sizes 2Automatic 2-sided printing Supported media types Type Dimensions3Tray 1 media types 4Tray 2 and tray 3 media types Paper to avoid Installation and configuration Site preparation Location specificationsOperating environment Load tray 1 multipurpose tray Load input trays Enww Load tray 2 and optional tray Enww Supply replacement guidelines Install suppliesChange the print cartridge Enww Enww Install memory Install accessoriesInstall device memory Install accessories Enww Verify that Dimm is installed correctly Check Dimm installation Install an HP Jetdirect print server card Enable memory for WindowsUse HP Jetdirect print server cards Remove an HP Jetdirect print server card Enww Maintenance Manage supplies Approximate print-cartridge replacement intervalsSupplies life Manage the print cartridge HP fraud hotline and Web site Print-cartridge authentication Clean the exterior Clean the deviceClean the paper path Clean spilled toner Create and use the cleaning Management tools Description How to printUse information pages Open the HP Easy Printer Care software Use the HP Easy Printer Care softwareFile directory PCL or PS font list SectionOptions HP Easy Printer Care software sections Use the embedded Web server Open the embedded Web server by using a network connectionEmbedded Web server sections Tab or section Options Settings tab Or Sleep mode on Use the HP Printer Utility for Macintosh Use HP Web Jetadmin softwareTab or section Networking tab Open the HP Printer Utility HP Printer Utility features Theory of operation Formatter Basic operation Formation roller Engine control unit ECU 3Engine control system circuit diagram Theory of operation ECU Pickup/feed/delivery system 6Laser/scanner system Laser/scanner system 8Image-formation system Theory of operation Image-formation system Laser beam exposure Primary chargingDeveloping Transfer FusingSeparation 13 Fusing Drum cleaning 15Cross-section of device Internal components Internal components Timing 2Power-on sequence1Operation sequences Name Timing Purpose 16Operational sequences Timing diagram Write Print cartridge memory system Enww Removal and replacement Separation pad Overview Removal and replacement strategyElectrostatic discharge Required tools Illustration Description Size Part number Use Types of screws Before performing service Service approachPre-service procedures Parts removal order After performing service Right-side cover Covers Left-side cover Enww Cover Back cover 6Removing the I/O cover Lift the cover off of the device Top, right cover Top cover 8Removing the top cover Lift the cover off of the device Front, right cover 9Removing the front, right cover 1 Removal and replacement Enww Control panel 12Reinstalling the control panel Formatter 13Removing the formatter 1 Removal and replacement 14Removing the formatter 2 15Removing the formatter 3 Removal and replacement Back cover see Back cover on Cover see I/O cover on Fuser 17Removing the fuser 2 Removal and replacement Enww Laser/scanner 19Removing the laser/scanner 1 Removal and replacement Laser/scanner Engine control unit ECU 21Removing the ECU 1 Removal and replacement 22Removing the ECU 2 23Removing the ECU 3 Removal and replacement 24Removing the ECU 4 25Removing the ECU 5 Removal and replacement 26Removing the ECU 6 27Removing the ECU 7 Removal and replacement Enww Access plate 31Removing the power supply 1 High-voltage power supply Enww 33Removing the power supply 3 Enww 35Removing the power supply 5 Enww 37Reinstalling the oblique-roller assembly Paper feed guide assembly Paper feed guide assembly Main motor 40Removing the main motor 2 41Removing the gear assembly 1 Removal and replacement Gear assembly Remove four screws callout 3 from the gear-assembly plate 43Reinstalling the gear assembly Removal and replacement Reinstallation notes for the gear assembly Tray 1 solenoid Tray 2 solenoid 46Removing the e-label reader 1 Label reader memory tag Enww 48Removing the face-down-roller shaft 1 Face-down-roller shaft Enww 50Removing the cartridge door 1 Cartridge door 51Removing the cartridge door 2 Removal and replacement 52Removing the cartridge door 3 Transfer roller 54Removing the registration assembly 1 Registration assembly Enww Remove four screws callout Tray 1 pickup roller Tray 2 pickup roller Enww Separation pad Enww Troubleshooting Basic troubleshooting Troubleshooting process Control-panel message types Control-panel messagesResolve control-panel messages Control panel message Description Recommended action XX Internal Clock Error 10.XX.YY Supply Memory Error JAM Inside Front Door JAM Inside TOP CoverJAM Inside Rear Door 13.XX.YY Fuser JAM Inside TOP 13.XX.YY JAM Inside Duplexer 13.XX.YY JAM in Tray 13.XX.YY JAM Inside TOP Cover 13.XX.YY JAM Inside Rear DoorInsufficient Memory TOO Complex Embedded I/O Buffer Overflow EIO X Buffer OverflowParallel I/O Buffer Overflow Serial I/O Buffer Overflow Xxxxx Error ErrorEmbedded I/O BAD Transmission Unexpected Size in Tray XY Error Fuser ErrorTo continue turn off then on Alternates with Formatter To continue turn off then on 55.XX.YY DC Controller ErrorNo System 8X.YYYY EIO Error Storage Error SettingsPermanent Storage Full Permanent Storage Write Fail Action not Currently Available 8X.YYYY Embedded JetdirectOn Tray Custom Chosen Personality not Install Black Cartridge Code CRC ErrorClose TOP Cover Data Received FONTS/DATA Insufficient Memory to LoadLoad Tray X Type Size Load Tray 1 Plain Paper Manually Feed Output Stack NON HP Supply InstalledMEM Test Failure Replace Dimm NON HP Supply in USE RAM Disk File Operation Failed RFU Load ErrorRAM Disk File System is Full RAM Disk is Write Protected Tray XX Empty Type Size USB Accessory ErrorTray XX Open Tray XX Open or Empty USB Storage is Write Protected USB Storage File System is FullUSB Storage X Removed USE Tray X Type Size Clear jams Cause SolutionAvoid jams 1Common causes of jams Typical jam locations 1Jam-detection sensors Jam detection Jam type Description Clear jams from the input-tray areas Enww Clear jams from the print-cartridge area Clear jams from the output-bin areas Clear jams from the optional duplexer Enww EIO troubleshooting Interface troubleshootingCommunications checks Computer direct connect parallel test Jetdirect Network printing problems Packet Size Cold reset Service mode functionsNvram initialization Hard-disk initialization Service menu service PIN codesSkip disk-load Self test Restoring the service ID Service ID Convert the service ID to an actual date Diagnostics menu Troubleshooting tools2Diagnostics menu Control-panel menus Engine-test Test pages Formatter test Image defect ruler Use FTP to upgrade the firmware on a network connection Upgrade the firmwareDetermine the current firmware version Use HP Web Jetadmin to upgrade the firmware \YOURSERVER\YOURCOMPUTER Use MS-DOS commands to upgrade the firmware Upgrade the HP Jetdirect firmware Device selects media from the wrong tray CauseSolution Troubleshoot general printing problemsDevice does not pull media from a tray Cause Solution Paper curls when it exits the device Cause Solution Pages print, but are totally blank Cause Solution Print job prints on both sides of the paper Cause Solution Messages and see Control-panel messages on Multiple pages feed Troubleshoot media handling problemsPages are wrinkled or folded Pages are skewed Assembly on Print-quality checklist Troubleshoot print-quality problems AaBbCc Image-defect examples AaBbCc Light print partial Specks Light print entire Lines Dropouts Toner smear Gray background Repeating defects Loose toner Misformed characters Repeating image Curl or wave Skew Vertical white lines Wrinkles or creases White spots on black Tire tracks Blurred print Scattered lines Random image repetition Device component locations DiagramsMain assemblies Main parts Main parts 6Sensors and switches Sensors and switches 7Motors, fans, and solenoids Motors, fans, and solenoids PCAs Wiring diagrams 3 4 12 11 10Circuit diagram 1 196 Chapter Troubleshooting Circuit diagram 2 Enww Parts and diagrams Order through service or support providers Order parts, accessories, and suppliesOrder directly from HP Order directly through the HP Easy Printer Care software Part numbers Paper-handling accessoriesPrint cartridge Memory Cables and interfaces Enww Covers Description Part number Qty Covers 2Internal components 1 Parts and diagrams 2Internal components 1 Enww Enww 3Internal components 2 Parts and diagrams 3Internal components 2 502 Pin, dowel XD3-2120-122 503 Ring, E XD2-1200-802 Enww 4Internal components 3 Parts and diagrams 4Internal components 3 5Internal components 4 Parts and diagrams 5Internal components 4 6Internal components 5 Parts and diagrams 6Internal components 5 7Internal components 6 7Internal components 6 8Tray 2 pickup assembly Parts and diagrams Tray 2 pickup assembly 8Tray 2 pickup assembly 9Alphabetical parts list Alphabetical parts list Connector, snap tight, bk VS1-7177-004 Film, fuser drive side plate RC2-0649-000 Internal components 4 Holder, switch link RC2-0634-000 Motor, DC M1, main RK2-1488-000 Registration assembly RM1-3715-000 Sensor-flag assembly RM1-3769-000 Spring, torsion RU5-2386-000 10Numerical parts list Numerical parts listPart number Description RC1-4061-000 Spring, torsion RC2-0468-000 Cushion, right lower RC2-0612-000 Cover, engine controller RC2-0705-000 Lever, drive release RM1-3716-000 Multipurpose paper pick-up roller assembly RM1-4040-000 Top sensor PCA PS901 RU5-2386-000 Spring, torsion XA9-1503-000 Screw, tap, M3x6 Enww Specifications Table A-1Device dimensions Physical specificationsDevice model Height Depth Width Weight Device model Height Depth Width Table A-3Power requirements Electrical specificationsTable A-4Power consumption average, in watts Specification Volt models Table A-5Sound power and pressure level Acoustic specificationsOperating environment Table A-6Necessary conditions Hewlett-Packard limited warranty statement Service and support Customer self repair warranty service Print cartridge limited warranty statement HP service agreements Online ServicesHP Customer Care HP support and information for Macintosh computers HP Easy Printer Care software On-site service agreements HP maintenance agreementsNext-day on-site service Weekly volume on-site service Extended warranty Enww Regulatory information FCC regulations Environmental product stewardship program Paper HP print supplies returns and recycling program informationMaterial restrictions HP LaserJet P3005 device Material Safety Data Sheet Msds For more information Enww Declaration of Conformity Declaration of conformity Laser safety Safety statementsCanadian DOC regulations Luokan 1 laserlaite Laser statement for Finland Enww Index ECU Enww Msds RFU Enww Trays status See also trays Enww Page Q7812-90910