Control panel message | Description | Recommended action |
See Load input trays on page 19 for more information.
TRAY XX EMPTY <TYPE> <SIZE> | The tray is empty, but the current print job |
alternates with | does not require this tray. |
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Ready |
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Fill the tray. The message indicates the type and size of media for which the tray is currently configured.
TRAY XX OPEN | The tray is open, but printing can continue. | Close the tray. | |
For help press |
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alternates with |
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Ready |
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TRAY XX OPEN OR EMPTY | The tray is open or empty, but the current | Close or fill the tray. | |
alternates with | print job does not require this tray. |
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Ready |
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TYPE MISMATCH IN TRAY XX | The tray is loaded with a media type that is | In the PAPER HANDLING menu, configure | |
alternates with | different than the type for which the tray is | the tray for the correct type. | |
configured. Printing can continue from other |
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Ready | trays, but not from this one. |
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Unauthorized supply in use | The device has detected that a non- | If you believe you purchased an HP supply, | |
alternates with | HP supply is currently installed and | ||
(override) was pressed. | Service or repairs required as a result of using | ||
Ready |
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| HP warranty. | |
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USB ACCESSORY ERROR | The device has detected too much current on | 1. Turn the device off. | |
| the USB storage accessory. | 2. | Remove the USB storage accessory. |
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| 3. | Replace the USB storage accessory. |
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| 4. | Turn the device on. |
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USB Storage <X> not functional | The USB storage device is not working. | Replace the USB storage device. | |
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USB STORAGE DEVICE FAILURE | The USB storage device has failed. | Printing can continue for jobs that do not | |
alternates with |
| require the storage device. | |
| 1. | To remove this message from the | |
Ready |
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| display, press . | |
To clear press |
| 2. If the message persists, turn the device | |
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| off, remove and |
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| device, and then turn the device on. |
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| 3. | If the message persists, replace the |
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| storage device. |
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USB STORAGE FILE OPERATION FAILED | The device received a PJL file system | Printing can continue. | |
alternates with | command that attempted to perform an | To remove this message from the display, | |
illogical operation (for example, to download | |||
Ready | a file to a nonexistent directory). | press . | |
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146 Chapter 6 Troubleshooting | ENWW |