Control panel message

Description

Recommended action

 

 

 

 

64 ERROR

A scan buffer error has occurred.

1.

Turn the device off and then on.

For help press

 

2.

If the message persists, replace the

 

 

 

formatter.

 

alternates with

 

 

 

 

To continue turn off then on

 

 

 

 

 

 

 

 

 

68.X PERMANENT STORAGE FULL

A non-volatile storage device is full. Press

1.

Press

to continue.

alternates with

to clear the message. Printing can

2.

Turn the device off and then on.

continue, but unexpected behavior could

To continue press

result.

3.

Perform an NVRAM initialization. (See

 

 

X Description

 

NVRAM initialization on page 160.)

 

0 Onboard NVRAM

4.

If the message persists, replace the

 

1 Removable disk (flash or hard)

 

formatter.

 

 

 

 

 

 

 

 

 

 

68.X PERMANENT STORAGE WRITE FAIL

A non-volatile storage device is full. Press

1.

Press

to continue.

alternates with

to clear the message. Printing can

2.

Turn the device off and then on.

continue, but unexpected behavior could

To continue press

result.

3.

Perform an NVRAM initialization. (See

 

 

X Description

 

NVRAM initialization on page 160.)

 

0 Onboard NVRAM

4.

If the message persists, replace the

 

1 Removable disk

 

formatter.

 

 

 

 

 

 

 

 

 

 

68.X STORAGE ERROR SETTINGS

A non-volatile storage device is full. Press

1.

Press

to continue.

CHANGED

to clear the message. Printing can

2.

Turn the device off and then on.

alternates with

continue, but unexpected behavior could

result.

3.

Perform an NVRAM initialization. (See

To continue press

 

X Description

 

NVRAM initialization on page 160.)

 

0 Onboard NVRAM

4.

If the message persists, replace the

 

 

 

formatter.

 

 

 

 

 

79.XXXX

A critical hardware error has occurred.

1.

Turn the device off and then on.

alternates with

 

2.

If the message persists, contact

To continue turn off then on

 

 

HP support.

 

 

 

 

 

 

 

 

8X.YYYY EIO ERROR

The EIO accessory card has encountered a

1.

Turn the device off and then on.

 

critical error.

2.

Upgrade the Jetdirect firmware. See

 

 

 

 

 

Upgrade the HP Jetdirect firmware

 

 

 

on page 171.

 

 

3.

Try to determine whether the error

 

 

 

occurs intermittently, while printing, or

 

 

 

when turning on the device.

 

 

4.

If the error appears while printing,

 

 

 

determine whether it occurs when

 

 

 

printing from a specific computer, a

specific application, or a specific file. If all other computers, applications, or files can print without the error, then the problem may be only within one print job or computer. Make sure the computer

140 Chapter 6 Troubleshooting

ENWW

Page 158
Image 158
HP P3005 Permanent Storage Full, Permanent Storage Write Fail, Storage Error Settings, Changed, Xxxx, 8X.YYYY EIO Error