Control panel message

Description

Recommended action

 

 

 

 

 

 

4.

Verify that solenoid SL1 is firmly seated

 

 

 

in ECU connector J508. Verify that SL1

 

 

 

is being energized by removing the

 

 

 

cover and observing the solenoid during

 

 

 

a feed operation.

 

 

5.

Open and close the cartridge door to

 

 

 

clear the error message.

 

 

 

 

13.05.00 JAM INSIDE TOP COVER

Paper failed to reach the delivery sensor

1.

Verify that nothing is obstructing paper

 

within a specified period of time when a print

 

movement within the paper path.

 

job was initiated. When troubleshooting

2.

Verify that the fuser motor (M2)

 

paper jams, always observe where the

 

leading edge of the paper stops in the jam.

 

connector is firmly seated. The fuser

 

 

 

motor wiring is hard-wired to the back of

the ECU at connector J501. The motor connector is free-standing behind the ECU. To see if the fuser motor is functional, observe the output stacker rollers while turning on the device. If the rollers rotate, the motor is functional. If they do not rotate, verify the connection.

13.31.00 JAM INSIDE FRONT DOOR

A jam has occurred inside the front door.

alternates with

Remove print cartridge

1.Verify that nothing is obstructing paper movement within the paper path.

2.Verify that the face-up tray sensor (PS1) is functioning properly.

3.Verify that connection J505 is firmly seated on the ECU.

4.Open and close the cartridge door to clear the error message

13.65.00 JAM INSIDE REAR DOOR

A jam has occurred in the rear door area.

alternates with

For help press

1.Verify that nothing is obstructing paper movement within the paper path.

2.Verify that the sensor connections on the rear of the fuser assembly are seated correctly.

3.Verify that connection J405 is firmly seated on the ECU.

4.Open and close the cartridge door to clear the error message

13.67.00 JAM INSIDE REAR DOOR

A jam has occurred in the rear door area.

1.

Verify that nothing is obstructing paper

alternates with

 

 

movement within the paper path.

 

2.

Verify that high-voltage power supply

 

 

For help press

 

 

flat ribbon cable connection J404 is

 

 

 

firmly seated on the ECU.

 

 

3.

Open and close the cartridge door to

 

 

 

clear the error message

 

 

 

 

 

13.XX.YY FUSER JAM INSIDE TOP

A jam has occurred in the fuser area.

1.

Press

to see step-by-step

COVER

 

 

information.

alternates with

 

2.

Open the cartridge door, and then

For help press

 

 

remove the print cartridge.

 

 

 

 

 

 

 

 

 

ENWW

Control-panel messages 133

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Image 151
HP P3005 manual JAM Inside TOP Cover, JAM Inside Front Door, JAM Inside Rear Door, 13.XX.YY Fuser JAM Inside TOP