Clear jams from the output-bin areas
NOTE If media is jammed in the top output area, but most of the media is still inside the device, it is best to remove it through the rear door.
1.Open the rear door. (The rear output bin might be hard to open. If necessary, pull hard to open it.) Let the rear door drop completely open.
2.Grasp both sides of the media, and slowly pull the media out of the device. (There might be loose toner on the media. Be careful not to spill it on yourself or into the device.)
NOTE If media is difficult to remove, try opening the cartridge door and removing the print cartridge to release pressure on the media.
154 Chapter 6 Troubleshooting | ENWW |