HP Easy Printer Care software sections

SectionOptions

Device List tab

Shows information about each device in the Devices list

●Device information, including printer name, make, and model

●An icon (if the View as drop-down box is set to Tiles, which is the default setting)

●Any current alerts for the device

If you click a device in the list, the HP Easy Printer Care software opens the Overview tab for that device.

Support tab

●

Provides device information, including alerts for items needing attention.

Provides help information

●

Provides links to troubleshooting and maintenance tools.

and links

 

 

 

 

 

Supplies Ordering

●

Ordering list: Shows the supplies that you can order for each device. If you want to order a

window

 

certain item, click the Order check box for that item in the supplies list.

Provides access to online

●

Shop Online for Supplies button: Opens the HP SureSupply Web site in a new browser

or e-mail supplies

 

window. If you have checked the Order check box for any items, the information about those

ordering

 

items can be transferred to the Web site, where you will receive information on options for

 

 

purchasing your selected supplies.

 

●

Print Shopping List button: Prints the information for the supplies that have the Order check

 

 

box selected.

Alert Settings window

Allows you to configure the device to automatically notify you of device issues

●Alerts on or off: Activates or deactivates the alerts feature.

●When alerts appear: Sets when you want alerts to appear—either when you are printing to that particular device, or anytime there is a device event.

●Alert event type: Sets whether you want alerts for only critical errors, or for any error, including continuable errors.

●Notification method: Sets what type of alert should appear (pop-up message or desktop alert).

Overview tab

●

Devices list: Shows the devices that you can select.

Contains basic status

●

Device Status section: Shows device status information. This section will indicate device alert

information for the device

 

conditions, such as an empty print cartridge. It also shows device-identification information,

 

 

control-panel messages, and print-cartridge levels. After you correct a problem with the device,

 

 

click the

button to update the section.

●Supplies Status section: Shows detailed supplies status, such as the percentage of toner remaining in the print cartridge and the status of the media that is loaded in each tray.

●Supplies Details link: Opens the supplies status page to view more detailed information about device supplies, ordering information, and recycling information.

Find Other Printers Clicking the Find Other Printers link in the Devices list opens the Find Other Printers window.

windowThe Find Other Printers window provides a utility that detects other network printers so that you

can add them to the Devices list and then monitor those devices from your computer.

Allows you to add more printers to your printer list

40 Chapter 3 Maintenance

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