HP Official Service Manual for P3005 Series Printers

Use the PIN code 10300506 for the HP LaserJet P3005 Series printer.

1.Press Menu. Use the button or the button to scroll to SERVICE, and then press .

2.Press the button or the button until the first digit of the PIN code appears. Press to save that digit. Repeat this selection procedure until you have typed the entire eight-digit PIN code. You can use the button to return to a PIN digit. When the last digit is saved, the SERVICE submenu appears on the control-panel display.

3.Use the button or the button to scroll to the menu item that you want, and then press .

●CLEAR EVENT LOG. Select this item to clear (reset to zero) the internal event log.

●ENGINE CYCLES. Select this item to set the total number of pages that have been printed to-date. Typically this is required only when a new formatter is installed.

●REFURBISH CYCLE COUNT. Select this item to reset the device page count after the device engine has been refurbished.

●SERIAL NUMBER. Select this item to update the serial number if you replace the formatter.

●SERVICE ID. Select this item to specify the date when the device was first used, rather than the date when a replacement formatter is installed. See Service ID on page 162.

●COLD RESET PAPER. Select this item to reset the default paper size when you replace the formatter or restore factory settings (see Cold reset on page 160). When you replace a formatter or restore factory settings in a country/region that uses A4 as the standard paper size, use this item to reset the default paper size to A4. Letter and A4 are the only cold-reset values available.

Service ID

This information appears on the configuration page (see Use information pages on page 38), which eliminates the need for customers to keep paper receipts for proof of the warranty. Because the device does not have an internal clock, the availability of the service ID date depends on the device being connected to a source that can provide the date, in this case a time server on the same network as the device. When the device is not connected to a date source, the service ID is not available, and 00000 appears on the configuration page.

Restoring the service ID

If you replace the formatter, the date is lost. Use this menu item to reset the value to the date that the device was first used. The date format is YYDDD. Use the following procedure to calculate the date.

1.To calculate YY, subtract 1990 from the calendar year. For instance, if the device was first used in 2002, calculate YY as follows: 2002 - 1990 = 12 (YY = 12).

2.To calculate DDD, use the following formula: 30 (calendar month - 1) + calendar day = DDD. If the calendar day is 31, use 30 instead. For instance, if the printer was first used on October 17, calculate DDD as follows:

a.Subtract 1 from 10 (October is the tenth month of the year): 10 - 1 = 9.

b.Multiply 9 by 30: 9 x 30 = 270.

c.Add 17 to 270: 270 + 17 = 287 (DDD = 287).

162 Chapter 6 Troubleshooting ENWW