HP P3005 manual 13.XX.YY JAM in Tray, 13.XX.YY JAM Inside Duplexer

Control panel message	Description	Recommended action
		3.	Remove all media found.
		4.	Lift the metal flap, and then remove any
			media remaining.
		5.	Reinstall the print cartridge, and then
			close the cartridge door.
		6.	To exit, press
13.XX.YY JAM IN TRAY 2	A page is jammed in tray 2.	1.	Verify that the type and quality of the
			media that you are using meet
			HP specifications. (See Media
			specifications on page 13.)
		2.	Verify that the media is loaded correctly
			and that the guides are not too tight or
			too loose against the stack of media.
		3.	Remove tray 2, clear the jam, and then
			reinstall tray 2.
		4.	Verify that the tray 2 pickup roller and
			separation pad are installed correctly.
		5.	Verify that solenoid SL2 is firmly seated
			on ECU connector J504. Verify that SL2
			is being energized by removing the
			cover and observing the solenoid during
			a feed operation.
		6.	Open and close the cartridge door to
			clear the error message.
13.XX.YY JAM IN TRAY X	A page is jammed in the tray indicated.	1.	Verify that the type and quality of the
alternates with			media that you are using meet
			HP specifications. (See Media
Clear jam then press			specifications on page 13.)
		2.	Verify that the media is loaded correctly
			and that the guides are not too tight or
			too loose against the stack of media.
		3.	Verify that the tray pickup roller and
			separation pad are installed correctly.
		4.	Open and close the cartridge door to
			clear the error message.

NOTE To avoid jams with heavier media, use tray 1 and the rear output bin.

13.XX.YY JAM INSIDE DUPLEXER A jam has occurred inside the duplexer.

alternates with

For help press

1.Press to see step-by-step information.

2.Remove the duplexer from the rear of the device.

3.Look inside the device duplex area and remove any media.

4.Remove any media from the duplexer.

134 Chapter 6 Troubleshooting ENWW