Table 6-1Common causes of jams (continued)

Cause

Solution

 

 

The device supply items have reached

Check the device control panel for messages that prompt you to replace supplies,

the end of their useful life.

or print a supplies status page to verify the remaining life of the supplies.

The print media was not stored correctly. Replace the print media. The media should be stored in its original packaging and in a controlled environment.

Typical jam locations

The following illustration shows the four locations at which jams can occur.

1

3

2

4

1

2

3

4

Print-cartridge area (see Clear jams from the print-cartridge area on page 153)

Input-tray areas (see Clear jams from the input-tray areas on page 151)

Output-bin areas (see Clear jams from the output-bin areas on page 154)

Duplexer area (applies only to models that include a duplexer) (see Clear jams from the optional duplexer on page 155)

NOTE Find and remove the jammed media by using the instructions that are provided in this section. If the location of the jam is not obvious, look first in the print cartridge area. Be sure to remove all torn pieces of media that remain in the device. Loose toner might remain in the device after a jam. This should clear after a few sheets have been printed.

ENWW

Clear jams 149

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Image 167
HP P3005 manual Typical jam locations