Control panel message

Description

Recommended action

 

 

 

 

 

 

5.

Reinstall the duplexer.

 

 

6.

Open and close the cartridge door to

 

 

 

clear the error message.

13.XX.YY JAM INSIDE REAR DOOR

A jam has occurred in the duplex reversing

alternates with

area.

 

Clear jam then press

 

1.Press to see step-by-step information.

2.Open the rear door, and then remove all media found.

3.Close the rear door.

4.Open and close the cartridge door to clear the error message.

13.XX.YY JAM INSIDE TOP COVER

A jam has occurred in the registration

alternates with

assembly area.

 

Remove print cartridge

 

1.Press the to see step-by-step information.

2.Open the cartridge door, and then remove the print cartridge.

3.Remove all media found.

4.Lift the metal flap, and then remove any media remaining.

5.Reinstall the print cartridge, and then close the cartridge door.

6.If the message persists, verify that the flat ribbon cable at the bottom of the ECU is connected correctly.

7.To exit, press

20-INSUFFICIENT MEMORY

alternates with

To continue press

The device has received more data from the 1. Press

to continue printing.

computer than fits in available memory.

 

 

 

 

 

NOTE Data will be lost.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2.

Reduce the complexity of the print job to

 

 

avoid this error.

 

3.

Adding memory to the device may allow

 

 

printing of more complex pages.

 

 

 

 

21 PAGE TOO COMPLEX

The page-compression process is too slow 1.

Press

to see step-by-step

alternates with

for the device. Some data may be lost on the

information.

page.

 

 

To continue press

2.

To print the job with some data loss,

 

press

to exit the message, and then

 

 

 

 

press

. If data is lost, simplify the

 

 

page content to reduce its complexity.

 

3.

To exit, press .

 

 

 

 

ENWW

Control-panel messages 135

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HP P3005 manual 13.XX.YY JAM Inside Rear Door, 13.XX.YY JAM Inside TOP Cover, Insufficient Memory, TOO Complex