HP P3005 manual Network printing problems, Jetdirect

Jetdirect page

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Figure 6-2Jetdirect page

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HP Jetdirect Configuration If the EIO Jetdirect card is installed correctly and the device completes its internal diagnostics, the I/O CARD READY status message prints. If communication is lost, an I/O NOT READY status message prints, followed by a two-digit error code. See the HP Jetdirect Network Interface Configuration Guide for further details and recommended action.

Network Statistics This block indicates that network activity has been occurring. Bad packets, framing errors, unsendable packets, and collisions should be minimal. If a high percentage (greater than one percent) of these occur, contact the network administrator. All of the statistics are set to zero when the device is turned off.

TCP/IP In this block, the default IP address is "192.0.0.192." You can operate the device by using this default address. The error message ARP DUPLICATE ADDRESS might appear in this block. This is an acceptable error code if the TCP/ IP protocol is not being used. Check with the network administrator to determine the correct IP address for the device. To configure the device's IP address, go to the control panel EIO menu, select CFG NETWORK=YES, select CFG TCP/ IP=YES, and then select BOOTP=NO.

Novell/NetWare This block should state the name of the Novell printer server to which the device is connected. If the node name reads "NPIxxxxxx" (where xxxxxx = the last six digits of the EIO LAN address), the EIO card has not been configured for a Novell server. This could indicate that the card is operating under protocol other than Novell. Check with the network administrator to determine what node name might be appropriate.

Network printing problems

1.Verify that the network cable is securely connected to the device and to the network.

2.Verify that the Jetdirect LED on the formatter is lit.

158 Chapter 6 Troubleshooting ENWW