Troubleshooting tools

Control-panel menus

Press Menu to open the control-panel menus. Use the button or the button to scroll through the menus that appear. Press to select the appropriate option. The high-level menus appear in the following order:

Main menus

SHOW ME HOW

 

RETRIEVE JOB

 

INFORMATION

 

PAPER HANDLING

 

CONFIGURE DEVICE

 

DIAGNOSTICS

 

SERVICE

 

 

Diagnostics menu

Administrators can use this menu to isolate parts and to troubleshoot jam and print-quality issues.

The following section lists the settings and their possible values in the DIAGNOSTICS menu. The default value for each setting is the one that has an asterisk (*) next to it.

Table 6-2Diagnostics menu

Item

Values

Explanation

 

 

 

 

 

 

PRINT EVENT LOG

No values available

Press

to generate a list of the 50 most recent entries in the

 

 

event log. The printed event log shows the error number, page

 

 

count, error code, and description or personality that was in

 

 

use when the event occurred.

 

 

 

 

 

 

 

 

SHOW EVENT LOG

No values available

Press

, and then use the

button or the

button to

 

 

scroll through the event log contents.

 

 

 

 

 

 

 

164 Chapter 6 Troubleshooting

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HP P3005 manual Troubleshooting tools, Control-panel menus, 2Diagnostics menu