No dial tone.
Description
The product could not detect a dial tone.
Recommended action
Check for a dial tone on the phone line by touching the Start Fax button.
Unplug the telephone cord from both the product and the wall and replug the cord.
Make sure that you are using the telephone cord that came with the product.
Unplug the product telephone cord from the wall, plug in a telephone, and try making a voice call. Make sure that the phone cord from the wall telephone jack is plugged into the
Plug the product phone cord into a port for another phone line.
Check the phone line by using the Run Fax Test option from the Service menu on the control panel.
If the error persists, contact HP. See www.hp.com/support or the support flyer that came in the product box.
NOTE: This product is not designed to be connected to a digital PBX or VOIP system. Disable Dial Tone Detection and try again.
No fax answer. Canceled send.
Description
Attempts to redial a fax number failed, or the No Answer Redial option was turned off.
Recommended action
Call the recipient to ensure that the fax machine is on and ready.
Check that you are dialing the correct fax number.
Check that the redial option is enabled.
Unplug the telephone cord from both the product and the wall and replug the cord.
Unplug the product telephone cord from the wall, plug in a telephone, and try making a voice call. Make sure that the phone cord from the wall telephone jack is plugged into the
Plug the product phone cord into a jack for another phone line.
If the error persists, contact HP. See www.hp.com/support or the support flyer that came in the product box.
No fax answer. Redial pending.
Description
The receiving fax line did not answer. The product attempts to redial after a few minutes.
ENWW | Solve fax problems 155 |