Troubleshooting ink cartridge and printhead issues | HP T1100

16Troubleshooting ink cartridge and printhead issues

●Cannot insert an ink cartridge

●Ink cartridge status messages

●Cannot insert a printhead

●The front-panel display recommends reseating or replacing a printhead

●Clean the printheads

●Clean the printhead drop detector

●Align the printheads

●Printhead status messages

Ink system issues

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HP T1100 manual Troubleshooting ink cartridge and printhead issues

Contents

HP Designjet T1100 Printer Series Using your printer Page HP Designjet T1100 printer series Legal notices Table of contents Personalizing the printer Color management Job queue management Troubleshooting paper issues Troubleshooting ink cartridge and printhead issues 203 Enww Introduction Using this guide Safety precautionsHP Start-Up Kit Introduction Troubleshooting Use and maintenanceAccessories, support, and specifications Glossary Printers main components Printers main features Front view Rear view Front panel Direct access keys Printers internal prints Printer software Printers internal prints Introduction Installing the software Connect to a network Windows Choose which connection method to use Connect directly to a computer Windows Connect to a network Mac OS Uninstall the printer software WindowsPrinter sharing considerations Bonjour/Rendezvous connection Open the Mac OS X HP Designjet Installer icon Click Continue TCP/IP connection Installing the software Connect directly to a computer Mac OS Sharing the printer Uninstall the printer software Mac OS Installing the software Setting up the printer Introduction Handle paper conflictsTurn nesting on and off Turn usage information on and off Turn alerts on and off Set or delete the security password Set Windows driver preferences Require account ID Setting up the printer Personalizing the printer Turn the printer on and off Change the language of the front-panel display Change the language of the Embedded Web Server Access the Embedded Web Server Configure network settings Change the sleep mode settingTurn the buzzer on and off Change the front-panel display contrast Change the graphic language setting Ascii Personal settings Paper handling Load a roll onto the 24-inch spindle General advice HandlingPaper Load a roll onto the 44-inch spindle Load a roll onto the 44-inch spindle Paper handling Load a roll into the 24-inch printer Easy loading procedure Paper handling HandlingPaper Paper menu procedure Load a roll into the 44-inch printer Paper handling Paper handling Paper menu procedure Unload paper key procedure with paper on the roll Paper menu procedure with paper on the rollUnload a roll Load a single sheet Roll out of paper procedure Easy loading procedure Paper menu procedure Select Paper load Select Load sheet Unload a single sheet View information about the paper Unload paper key procedure Paper profiles Print on loaded paperMaintain paper Change the drying time Turn the automatic cutter on and offFeed and cut the paper Feed and cut the paper Paper handling Printing Create a print job Using the Embedded Web Server to print files Select paper size Select print quality Custom paper sizes Select margins options Print with shortcuts Rescale a print Preview a print Change the treatment of overlapping lines High-quality printing Print a draft If you have a high-resolution image Print in gray shadesPrint with no margins Print with crop lines When does the printer try to nest pages? Use paper economicallyNest jobs to save roll paper What pages can be nested? Use ink economicallyWhich pages qualify for nesting? How long does the printer wait for another file? Use ink economically Printing Color management How colors are represented Summary of the color management processColor calibration Color management from printer drivers Printer emulation Color management options Printing in color Color adjustment options HP Professional Pantone Emulation Color management from printer drivers T1100ps only Cmyk color emulation Color emulation Submit Job options Color management from the Embedded Web Server T1100 and T1100ps options Printing Pantone swatch books Color management from the front panel Color management from the front panel Color management Practical printing examples Print a draft for revision with the correct scale Using Adobe Acrobat Print a draft for revision with the correct scale Print a project Using Autodesk Design Review Using Windows Explorer to print Autodesk Design Review files Using AutoCAD ExamplesPrinting Printing examples Select Clip contents by margins Printing examples Using printer emulation Using the Embedded Web Server to submit files Print a presentation Using clip contents by margins Print a presentation Select Show preview before printing Printing examples Using Adobe Photoshop Select File Print with Preview Printing examples Print and scale from Microsoft Office Using PowerPoint Using Project Printing examples Using Excel Printing examples Job queue management Job preview Job queue Select when to print a job in the queue Turn off the job queueIdentify a job in the queue Prioritize a job in the queue Delete a job from the queueReprint or copy a job in the queue Remove a hold Job status messages Job queue Retrieving printer usage information Check printer usage statistics Get printer accounting informationCheck ink and paper usage for a job Printer statistics with the Embedded Web Server Ink and paper statistics with the Embedded Web Server Printer usage Handling ink cartridges and printheads Ink menu procedure About the ink cartridgesCheck the ink cartridges status Remove an ink cartridge Insert an ink cartridge About the printheads Remove a printhead Check the printhead status Remove a printhead Ink and printheads Insert a printhead Ink and printheads Ink and printheads Ink and printheads Maintaining the printer Clean the exterior of the printer Check printer statusReplace the cutter Replace the cutter Maintaining the printer Maintaining the printer Maintaining the printer Move or store the printer Maintain the ink cartridges Update the firmware Update the softwarePrinter maintenance kits Secure Disk Erase Maintaining the printer Accessories How to order supplies and accessories Order ink suppliesOrder paper How to order supplies and accessories 3Roll paper HP Self-Adhesive Material and Laminate Order accessories Stand Introduction to the accessoriesSpindle Jetdirect print server Troubleshooting paper issues General unsuccessful roll load issues Paper cannot be loaded successfullyUnsuccessful roll load with 24-inch printer Paper loading error messages Unsuccessful roll load with 44-inch printerUnsuccessful sheet load Transparent or translucent paper Paper type is not in the driverGlossy paper Matte Paper HP Banners with Tyvek Black ink is easily removed when touched Paper has jammed Paper has jammed Prints do not fall nicely into the basket Printer displays out of paper when paper is available Cutter does not cut well Paper is cut when the print has been completedRoll is loose on the spindle Strip stays on the output tray and generates jams Recalibrating the paper advance procedure Icon , then Paper advance calibration Reset paper advance Return to default calibration Paper issues Troubleshooting print-quality issues Print quality troubleshooting wizard Horizontal lines across the image banding Lines appear stepped or jagged Lines are too thick, too thin, or missing Lines print double or in the wrong colors Lines are discontinuous Line lengths are inaccurate Lines are blurred Paper is not flat Whole image is blurry or grainy Print is scuffed or scratched Ink marks on the paperHorizontal smears on the front of coated paper Black ink comes off when you touch the print Edges of objects are stepped or not sharpInk marks on the back of the paper Horizontal lines at the end of a cut sheet print Edges of objects are darker than expectedVertical lines of different colors White spots on the print Colors are inaccurate Colors are fading Image is incomplete clipped at the bottomImage is clipped Some objects are missing from the printed image Image Diagnostics Print Image Diagnostics Print Corrective action If you still have a problem Print-quality issues Troubleshooting ink cartridge and printhead issues Cannot insert an ink cartridge Ink cartridge status messagesCannot insert a printhead Remove the printhead, see Remove a printhead on Clean the printheads Clean the printhead drop detector Clean the printhead drop detector Align the printheads Image Quality Maintenance menu procedure Reinsert printheads procedure Printhead status messages Scanning errors during alignment Troubleshooting general printer issues Printer does not print Printer seems slowPrinter printed on undesirable paper Communication failures between computer and printer Automatic file system check Cannot access the Embedded Web Server An AutoCAD 2000 memory allocation error No output when printing from Microsoft VisioUnavailable driver features when printing from QuarkXpress Printer alerts 1Text messages Front-panel error messages Front-panel error messages HP Customer Care HP Care Packs and Warranty Extensions HP Professional ServicesKnowledge Center HP Start-Up Kit HP Installation HP Instant SupportHP Proactive Support Telephone numbers Contact HP Support Contact HP Support HP Customer Care Printer specifications 1HP 72 ink supplies Functional specifications Memory specifications Physical specificationsPower specifications Ecological specifications Acoustic specifications Environmental specifications Glossary Enww RGB Index HP-GL/2 Access Enww