Whenever you notice this problem, cancel the printing job immediately. Press the Cancel key and also cancel the job from your computer application. Soaked paper can damage the printheads.
Try the following suggestions to avoid this problem:
1.Check that the paper type you have loaded corresponds to the paper type selected in the front
panel and in your software. To check on the front panel, use the View loaded paper key 
.
2.Use a recommended paper type (see Order paper on page 142) and the correct print settings.
3.If using sheet paper, try rotating the sheet 90 degrees. The orientation of the paper fibers may affect performance.
4.Try changing to a thicker paper type, such as HP Heavyweight Coated Paper and HP Super Heavyweight Plus Matte Paper.
5.Select a paper type that is slightly thinner than the paper you have loaded; this will persuade the printer to use less ink. Here are some example paper types in ascending order of thickness: Plain Paper, Coated Paper, Heavyweight Coated Paper, Super Heavyweight Plus Matte Paper.
6.Try to increase the margins by relocating the image to the center of the page using your software application.
Ink marks on the back of the paper
This can happen after a lot of borderless printing, especially with
Clean the platen with a soft cloth. Clean each rib separately without touching the foam between the ribs.
Black ink comes off when you touch the print
This problem may be caused by printing with matte black ink on glossy paper. The printer will not use matte black ink if it knows that the paper will not retain it. To be sure of avoiding matte black ink, you can select Photo Glossy Paper as the paper type (in the Photo Paper category).
Edges of objects are stepped or not sharp
168 Chapter 15 Troubleshooting | ENWW |
