Troubleshooting general printer issues | HP T1100 specification

17 Troubleshooting general printer issues

●The printer does not print

●The printer seems slow

●The printer printed on undesirable paper

●Communication failures between computer and printer

●Cannot access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS)

●Cannot access the Embedded Web Server

●Automatic file system check

●An AutoCAD 2000 memory allocation error

●No output when printing from Microsoft Visio 2003

●Unavailable driver features when printing from QuarkXpress

●Printer alerts

General printer issues

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HP T1100 manual Troubleshooting general printer issues

Contents

HP Designjet T1100 Printer Series Using your printer Page HP Designjet T1100 printer series Legal notices Table of contents Personalizing the printer Color management Job queue management Troubleshooting paper issues Troubleshooting ink cartridge and printhead issues 203 Enww Introduction Using this guide Safety precautionsHP Start-Up Kit Introduction Troubleshooting Use and maintenanceAccessories, support, and specifications Glossary Printers main components Printers main features Front view Rear view Front panel Direct access keys Printers internal prints Printer software Printers internal prints Introduction Installing the software Connect to a network Windows Choose which connection method to use Connect directly to a computer Windows Connect to a network Mac OS Uninstall the printer software WindowsPrinter sharing considerations Bonjour/Rendezvous connection Open the Mac OS X HP Designjet Installer icon Click Continue TCP/IP connection Installing the software Connect directly to a computer Mac OS Sharing the printer Uninstall the printer software Mac OS Installing the software Setting up the printer Turn nesting on and off IntroductionHandle paper conflicts Turn usage information on and off Turn alerts on and off Set or delete the security password Set Windows driver preferences Require account ID Setting up the printer Personalizing the printer Turn the printer on and off Change the language of the front-panel display Change the language of the Embedded Web Server Access the Embedded Web Server Configure network settings Change the sleep mode settingTurn the buzzer on and off Change the front-panel display contrast Change the graphic language setting Ascii Personal settings Paper handling Load a roll onto the 24-inch spindle General advice HandlingPaper Load a roll onto the 44-inch spindle Load a roll onto the 44-inch spindle Paper handling Load a roll into the 24-inch printer Easy loading procedure Paper handling HandlingPaper Paper menu procedure Load a roll into the 44-inch printer Paper handling Paper handling Paper menu procedure Unload a roll Unload paper key procedure with paper on the rollPaper menu procedure with paper on the roll Load a single sheet Roll out of paper procedure Easy loading procedure Paper menu procedure Select Paper load Select Load sheet Unload a single sheet View information about the paper Unload paper key procedure Maintain paper Paper profilesPrint on loaded paper Feed and cut the paper Change the drying timeTurn the automatic cutter on and off Feed and cut the paper Paper handling Printing Create a print job Using the Embedded Web Server to print files Select paper size Select print quality Custom paper sizes Select margins options Print with shortcuts Rescale a print Preview a print Change the treatment of overlapping lines High-quality printing Print a draft Print with no margins If you have a high-resolution imagePrint in gray shades Print with crop lines Nest jobs to save roll paper When does the printer try to nest pages?Use paper economically What pages can be nested? Use ink economicallyWhich pages qualify for nesting? How long does the printer wait for another file? Use ink economically Printing Color management Color calibration How colors are representedSummary of the color management process Color management from printer drivers Printer emulation Color management options Printing in color Color adjustment options HP Professional Pantone Emulation Color management from printer drivers T1100ps only Cmyk color emulation Color emulation Submit Job options Color management from the Embedded Web Server T1100 and T1100ps options Printing Pantone swatch books Color management from the front panel Color management from the front panel Color management Practical printing examples Print a draft for revision with the correct scale Using Adobe Acrobat Print a draft for revision with the correct scale Print a project Using Autodesk Design Review Using Windows Explorer to print Autodesk Design Review files Using AutoCAD ExamplesPrinting Printing examples Select Clip contents by margins Printing examples Using printer emulation Using the Embedded Web Server to submit files Print a presentation Using clip contents by margins Print a presentation Select Show preview before printing Printing examples Using Adobe Photoshop Select File Print with Preview Printing examples Print and scale from Microsoft Office Using PowerPoint Using Project Printing examples Using Excel Printing examples Job queue management Job preview Job queue Identify a job in the queue Select when to print a job in the queueTurn off the job queue Reprint or copy a job in the queue Prioritize a job in the queueDelete a job from the queue Remove a hold Job status messages Job queue Retrieving printer usage information Check printer usage statistics Get printer accounting informationCheck ink and paper usage for a job Printer statistics with the Embedded Web Server Ink and paper statistics with the Embedded Web Server Printer usage Handling ink cartridges and printheads Check the ink cartridges status Ink menu procedureAbout the ink cartridges Remove an ink cartridge Insert an ink cartridge About the printheads Remove a printhead Check the printhead status Remove a printhead Ink and printheads Insert a printhead Ink and printheads Ink and printheads Ink and printheads Maintaining the printer Replace the cutter Clean the exterior of the printerCheck printer status Replace the cutter Maintaining the printer Maintaining the printer Maintaining the printer Move or store the printer Maintain the ink cartridges Printer maintenance kits Update the firmwareUpdate the software Secure Disk Erase Maintaining the printer Accessories Order paper How to order supplies and accessoriesOrder ink supplies How to order supplies and accessories 3Roll paper HP Self-Adhesive Material and Laminate Order accessories Stand Introduction to the accessoriesSpindle Jetdirect print server Troubleshooting paper issues Unsuccessful roll load with 24-inch printer General unsuccessful roll load issuesPaper cannot be loaded successfully Unsuccessful sheet load Paper loading error messagesUnsuccessful roll load with 44-inch printer Transparent or translucent paper Paper type is not in the driverGlossy paper Matte Paper HP Banners with Tyvek Black ink is easily removed when touched Paper has jammed Paper has jammed Prints do not fall nicely into the basket Printer displays out of paper when paper is available Cutter does not cut well Paper is cut when the print has been completedRoll is loose on the spindle Strip stays on the output tray and generates jams Recalibrating the paper advance procedure Icon , then Paper advance calibration Reset paper advance Return to default calibration Paper issues Troubleshooting print-quality issues Print quality troubleshooting wizard Horizontal lines across the image banding Lines appear stepped or jagged Lines are too thick, too thin, or missing Lines print double or in the wrong colors Lines are discontinuous Line lengths are inaccurate Lines are blurred Paper is not flat Whole image is blurry or grainy Horizontal smears on the front of coated paper Print is scuffed or scratchedInk marks on the paper Ink marks on the back of the paper Black ink comes off when you touch the printEdges of objects are stepped or not sharp Horizontal lines at the end of a cut sheet print Edges of objects are darker than expectedVertical lines of different colors White spots on the print Colors are inaccurate Image is clipped Colors are fadingImage is incomplete clipped at the bottom Some objects are missing from the printed image Image Diagnostics Print Image Diagnostics Print Corrective action If you still have a problem Print-quality issues Troubleshooting ink cartridge and printhead issues Cannot insert a printhead Cannot insert an ink cartridgeInk cartridge status messages Remove the printhead, see Remove a printhead on Clean the printheads Clean the printhead drop detector Clean the printhead drop detector Align the printheads Image Quality Maintenance menu procedure Reinsert printheads procedure Printhead status messages Scanning errors during alignment Troubleshooting general printer issues Printer printed on undesirable paper Printer does not printPrinter seems slow Communication failures between computer and printer Automatic file system check Cannot access the Embedded Web Server Unavailable driver features when printing from QuarkXpress An AutoCAD 2000 memory allocation errorNo output when printing from Microsoft Visio Printer alerts 1Text messages Front-panel error messages Front-panel error messages HP Customer Care HP Care Packs and Warranty Extensions HP Professional ServicesKnowledge Center HP Start-Up Kit HP Proactive Support HP InstallationHP Instant Support Telephone numbers Contact HP Support Contact HP Support HP Customer Care Printer specifications 1HP 72 ink supplies Functional specifications Memory specifications Physical specificationsPower specifications Ecological specifications Acoustic specifications Environmental specifications Glossary Enww RGB Index HP-GL/2 Access 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