Problem Solving | Intel 5800/120Ld specs

5

Problem Solving

!Problem Solving

!Static Precautions

!Troubleshooting Checklists

!Diagnostic Testing

!Specific Problems and Corrective Actions

!Problems with the Network

!Plug and Play Installation Tips

!BIOS User’s Information

!How to Identify BIOS and BMC Revision Levels

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Intel 5800/120Ld manual Problem Solving

Contents

EXPRESS5800/120Ld Page EXPRESS5800/120Ld Proprietary Notice and Liability Disclaimer Contents Iv Contents Installing or Swapping a Hard Disk Drive in a Hot-swap Bay Management Workstation Application Vi Contents Using This Guide Using This Guide Text Conventions Viii Using This Guide System Release Notes Related Documents Safety Notices Safety Notices for Users Outside of the U.S.A. and Canada Care and Handling Xii Using This Guide System Overview Tower-Based System Front View Overview Scsi Hard Disk Drive Bays Hot-Swap Scsi Hard Drive Bays System Chassis System Overview System Chassis Peripheral Bays Power SupplySAF-TE Logic System Board System Overview System Board Features System Memory Pentium III Processor Expansion Slots Bit PCI Connector Slots System board has four 33 MHz, 32 bit, PCI connector slots Real-Time Clock/Calendar Bios Keyboard and Mouse Controller IDE ControllerNetwork Controller Peripheral Controller External Device ConnectorsScsi Controller Video Controller System Board Management Controller BMC Acpi AC Link Mode Security with Mechanical Locks and Monitoring Remote Power-On Wake on LAN FunctionSoftware Locks via the System Setup Utility System Security Setting Up the System Selecting a Site Setting Up the SystemUnpacking the System Static Precautions Rack-Mount Subsystem AssemblyBefore You Begin Assembly Page Page Front View with Front Door Closed Getting Familiar with the System Opening the Front Door Opening the Front Door Setting Up the System Front View Non-Hot-Swap Scsi Drive Bays Front View Hot-Swap Scsi Drive Bays Rear View Rear Features and Controls Setting Up the System Status Description Response Status LED Indicator DescriptionsSystem Status LED Indicators Disk Drive Status LED Panel Indicators Making Connections Setting the Line Voltage Setting the Line Voltage Connecting the Power Cord Powering On Your System Configuring Your System Configuring Your System Configuring Your System Using the Bios Setup Utility Bios Setup UtilityMenu Use Key Function in Setup Menu Bios Setup Configuration Settings Main Menu Choices or Feature Display Only Description Your SettingEnglish US Advanced Menu Feature Description Your Setting CPU Reconfiguration Submenu Memory Reconfiguration SubmenuAdvanced Submenu 378, IRQ7 Peripheral Configuration Submenu3F8, IRQ4 2F8, IRQ3 Option ROM Submenu Monitoring Configuration SubmenuDisabled PCI devices use hardware PCI Device Submenu None ISA Device Submenu Sec Numlock SubmenuAuto 10/sec Unmasked Security MenuClear Everyone Last State System Hardware MenuThermal Sensor Submenu Wake On Events Submenu Boot Device Priority Menu Boot MenuConsole Redirection Submenu Exit Menu Exit MenuChoices Description Menu Description Adaptec Scsi UtilityRunning the Scsi Utility Bus Device Channel Selected Scsi Adapter Scsi Bus Interface Definitions Adaptec Scsi Utility Configuration SettingsAdaptec Scsi Utility Setup Configurations Key Action Exiting Adaptec Scsi Utility Striping with Parity RAID 5 Data is striped across Configuring the RAID ControllerRAID Configurations Number RAID Level Hard Drives Configured Array Description System Board Jumpers Configuring Your System Configuring System Board Jumpers System Board Jumper Summary Moving System Board Jumpers Clearing and Changing the Passwords Upgrading Your System General Information Static PrecautionsUpgrading Your System Equipment Log Preparing Your System for UpgradeOpening and Removing the Front Door Removing the Front Door Removing the Left Side Panel Upgrading Your System Removing Side Panels Securing a Side Panel Upgrading Your System Installing Side Panels Modifying the System Board Replacing the Real-time Clock Battery Replacing the Real-Time Clock Battery Removing and Installing a Pentium III Processor Removing and Installing a Pentium III Processor Removing and Installing a Processor Dimm Locations Upgrading Your System DIMMs Installing DIMMs Removing DIMMs Installing an Option Board Installation ConsiderationsOption Boards 11. Removing the Expansion Slot Screw and Cover Removing an Option Board 12. Installing an Option Board Installing a RAID Controller Board Hard Disk Drives Installing or Swapping a Hard Disk Drive in a Hot-Swap Bay Bay Device Scsi ID Address 14. Scsi Disk Drive Installation Scheme Installing or Swapping a Hard Disk Drive 16. Removing/Installing a Hard Disk Drive to the Carrier 17. Installing a Disk Carrier into the Disk Bay Suggested hard disk Scsi address assignment is 20. Removing the Hard Disk Drive Bay Upgrading Your System 21. Removing the Drive Bay out of the Chassis 22. Removing the Drive Bay out of the Chassis Removable Media Devices Removing the 3.5-Inch Diskette Drive Mounting Assembly 24. Removing the Diskette Assembly Mounting Screw 27. Removing the Filler Panel Upgrading Your System Installing a 5.25-Inch Media Device 28. Removing the slide rail from the Filler Panel 30. Installing a Removable Media Device 32. Removing a Removable Media Device Upgrading Your System Removing a 5.25-Inch Device Upgrading Your System Page Problem Solving Problem Solving Problem Solving Initial System Startup Troubleshooting Checklists Running New Application Software After System Has Been Running Correctly Preparing the System for Diagnostic Testing Diagnostic TestingError Checking Troubleshooting Guide Monitoring Post Action/Message Description Verifying Proper Operation of Key System IndicatorsPost Keys and Errors Confirming Loading of the Operating System Power LED Does Not Light Specific Problems and Corrective Actions No Characters Appear on Screen Incorrect or No Beep Code CD-ROM Drive Activity Light Does Not Light Characters are Distorted or IncorrectSystem Cooling Fans Do Not Rotate Diskette Drive Activity LED Does Not Light Problems with Application Software Problems with the NetworkBootable CD-ROM Is Not Detected Bios User’s Information Plug and Play Installation Tips Post Error Codes and Messages Post Error Codes and MessagesCode Error Message Post Error Codes and messages Post Error Codes and messages Beeps Error Cause Recommended Action Post Error Beep Codes Bios Revision Level Identification How to Identify Bios and BMC Revision LevelsBMC Revision Level Identification System Cabling Before You Begin System CablingSystem Cabling System Cabling A-3 Standard Configuration System Cabling System Cabling A-5 RAID Configuration System Cabling System Cabling A-7 Page Management Workstation Application Management Workstation Application Figure B-1. Managed Server Configuration Management Workstation Application B-3 MWA System RequirementsRemote Console Remote Drive Creating a Server System Generation Diskette SG Installing MWA Management Workstation Application B-5 Wake On LAN Enabled Configuring Server Bios SetupInstalling MWA on the Management PC Menu Parameter Name Required Setting for Toolbar MWA Main WindowManagement Workstation Application B-7 File Management Workstation Application B-9 View Window Management Workstation Application B-11 Pop-Up Menus Connecting and Disconnecting the Server Using MWAOpening a Server Window Setting and Clearing Server Pause Using a Remote DriveManagement Workstation Application B-13 Recovering from an SOS Server Properties Dialog Box Dialog BoxesAlerting Esmprotm Select a Server Dialog Box Default Server Properties Dialog Box Delete Logged Messages Dialog Box Server Summary Dialog BoxManagement Workstation Application B-17 Temporary Change to Remote Drive Dialog Box Data Dialog Box Management Workstation Application B-19 SOS Receive Dialog Box Probable Cause See Using a Remote Drive Troubleshooting Management Workstation Application B-21 Management Workstation Application System Status Hardware Support Information Item Location Board Marking System Status Hardware Support InformationTable C-2. Monitor Matrix System Status Hardware Support Information Glossary Glossary Process of loading the operating system into memory Central Processing Unit See microprocessor See backplane slot Bytes. See also byte 048,576 bytes. See also byte Power-On-Self-Test An industry standard serial port. See also serial port Type of storage device using magnetic tape Glossary Equipment Log Equipment Log Equipment Log Index-1 Index Index-2 Page 456-01530-001