Problems with Application Software

If you have problems with application software, perform the following:

!Verify that the software is properly configured for the system. Refer to the software installation and operation documentation for instructions on setting up and using the software.

!Verify a different copy of the software to see if the problem is with the copy that you are using.

!Make sure all cables are installed correctly.

!Verify that the system board jumpers are set correctly. Refer to the “Configuring Your System” chapter for jumper settings.

!If other software runs correctly on the system, contact your vendor about the failing software.

If the problem persists, contact the software vendor's customer service representative for assistance.

Bootable CD-ROM Is Not Detected

Check the following:

!Is the BIOS set to allow the CD-ROM to be the first bootable device? Check your BIOS Setup (F2) configuration.

Problems with the Network

Diagnostics pass, but the connection fails:

!Make sure the network cable is securely attached.

The controller stopped working when an add-in adapter was installed:

!Make sure the cable is connected to the port from the onboard network controller.

!Make sure the other adapter supports shared interrupts. Also, make sure your operating system supports shared interrupts; OS/2 does not.

!Try reseating the add-in adapter.

The add-in adapter stopped working without apparent cause.

!Try reseating the adapter first; then try a different slot if necessary.

!The network driver files may be corrupt or deleted. Delete and then reinstall the drivers.

!Run the diagnostics.

5-12 Problem Solving

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Intel 5800/120Ld manual Problems with the Network, Problems with Application Software, Bootable CD-ROM Is Not Detected