Clearing Paper Jams

Jam at the Paper Feed Tray Cover

1 Pull out the paper in the direction shown by the arrow.

Jam at the Paper Feed Tray

1 Remove the Tray Cover and pull out the paper in the direction shown by the arrow.

Jam at Paper Exit Tray

1 If the paper is caught by the Fusing Unit, remove the paper by pulling it toward you as shown by the arrow.

Note: Under certain conditions, after you remove a jam from the Fuser area, you may experience toner smudges on the next page.

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Maintenance & Supplies