Troubleshooting

Troubleshooting

If your fax unit does not work properly, please refer to the following information to fix some problems you might encounter before contacting your service representative. However, if the problem still cannot be corrected, do not attempt further repairs. Turn OFF your unit and consult your Service Representative. Never disassemble or try to fix your fax unit on your own, as you could damage it and suffer risk of electric shock.

Error Indication Types

The fax unit warns you of an error or malfunction with the LED, ALARM or messages detailed below. These pages cover the meaning of the LED, ALARM, and messages, together with action you can take to correct the problem.

LED Indication

Description

Action

 

 

 

LED ON

(Machine Trouble)

Follow the instructions on

 

A minor malfunction has

the display.

 

occurred.

 

 

 

 

LED Blinking

(Machine trouble)

Call your Service

 

A malfunction has occurred.

Representative.

 

 

 

Alarm Beeps

Description

Action

 

 

 

Three short intermittent

An incorrect key has been

Press the correct key.

beeps.

pressed.

 

 

 

 

Short intermittent beeps

A communications error has

Follow the instructions on

lasting for 3 seconds.

occurred.

the display.

 

 

 

Continued short beeps.

Handset is not placed on the

Correctly place the handset

 

cradle after communication.

on the cradle.

 

 

 

Twenty intermittent beeps.

(Machine trouble)

Call your Service

 

A malfunction has occurred

Representative.

 

in the machine.

 

 

 

 

Troubleshooting

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