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| Troubleshooting | ||
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Message | Cause/Symptom | Action | ||
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*CAUTION* | • A recording paper jam has occurred. | • Clear the jam by following the | ||
| procedure given in “Clearing Paper | |||
| RECORD PAPER JAM |
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| Jams.” | |||
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| *CAUTION | • The Scanner Cover (Control Panel) is | • Close the Scanner Cover. | ||
| SCAN COVER OPEN | open or loose. |
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| • The fax is almost out of Toner. | • Replace the Toner Cartridge with a | ||
*CAUTION* |
| new one. If you leave it without | ||
| TONER NEAR EMPTY |
| replacing, printed image might be | ||
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| light. | ||
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*CAUTION* | • The fax unit has run out of toner. | • Change the Toner Cartridge. | ||
| TONER EMPTY |
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| • An error has occurred and | • At transmission: | ||
| communication was unsuccessful. | Press the STOP Key, then try | ||
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| another transmission sequence. | ||
| *COMM. ERROR* |
| • At reception: | ||
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| Press the STOP Key then ask the | ||
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| other party to try another | ||
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| transmission. | ||
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| • There is no destination information | • Select the | ||
| *NOT REGISTERED* | programmed in the | Dial number which contains the | ||
or Speed Dial number you have just | information of the destination you | |||
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| pressed. | are trying to send. | ||
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| • The document has not been | • Press the STOP Key, check the fax | ||
| *REDAIL ALL FAILED* | transmitted to the other party even | number, then try another | ||
through repeated auto | transmission sequence. | |||
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| attempts. |
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| *MAILBOX ID IS USED* | • The Mailbox ID entered has been | • Enter a new Mailbox ID. | ||
previously assigned. |
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| • The Mailbox ID specified by the | • Advise the other party of the correct | ||
| other party does not match the | Mailbox ID and ask them to retry the | ||
| *WRONG MAILBOX ID* | Mailbox ID programmed in your fax. | transmission or ask the party to | ||
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| cancel Mailbox TX and retry | ||
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| transmission. | ||
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| • The number of pages of the | • Check the number of pages again | ||
| *WRONG PAGE COUNT* | document transmitted does not | and retry the transmission. | ||
equal the number of pages set with |
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| page count TX. |
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| • After several attempts, transmission | • Check to make sure telephone line is | ||
| *CHECK LINE* | is unsuccessful. | properly connected to the fax | ||
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| machine and the wall jack. | ||
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| *NO INITIATE FUN* | • Remote machine not compatible | • Check the other party fax machine. | ||
with your machine. |
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Troubleshooting | 7 - 3 |