Manuals / Lanier / Computer Equipment / Copier

Lanier LD230, LD225 manual Troubleshooting, If Your Machine Does Not Operate As You Want, General

Models: LD225 LD230

1 182

Download 182 pages 28.04 Kb

Page 129

6. Troubleshooting

6. Troubleshooting

If Your Machine Does Not Operate As You Want

The following chart gives explanations of common problems and messages. If other messages appear, follow the instructions displayed.

Note

❒If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper. See p.162 “Copy Pa- per”.

General

Problem	Causes	Solutions

“Please wait.” ap-	This message appears	Wait for the machine to get ready.
pears	when you turn on the oper-
	ation switch or change the
	toner bottle.

Although the copier screen	Functions other than the	Wait a little longer.
appears when the machine	copier function are not yet
is turned on using the main	ready.
power switch, it cannot be
switched to another screen
by pressing the {Facsimile}
or {Scanner}key.

The machine has just been	Functions other than the	Wait a little longer.
turned on and the User	copier function are not yet
Tools screen is displayed,	ready. Time required var-
but the User Tools menu	ies by function. Functions
has items missing.	appear in the User Tools
	menu when they become
	ready for use.

The display is off.	The screen contrast knob is	Set the screen contrast knob to the
	turned to the dark position.	light position to see the display pan-
		el properly.

	The machine is in Energy	Press the {Energy Saver}key to can-
	Saver mode.	cel Energy Saver mode.

	The operation switch is	Turn on the operation switch.
	turned off.

Nothing happens when the	The main power switch is	Turn on the main power switch.
operation switch is turned	turned off.
on.

117

Image 129

Lanier LD230, LD225 manual Troubleshooting, If Your Machine Does Not Operate As You Want, General

Contents

your document management partner General Settings GuideLaser Safety Power SourceIntroduction Facsimile Reference Basic Features PDF file - CD-ROM1 General Settings Guide this manual PDF file - CD-ROM1Facsimile Reference Advanced Features PDF file - CD-ROM1 Manuals for This MachineScanner Reference PDF file - CD-ROM1 Manuals for DeskTopBinder LiteOther manuals Scanner Functions What You Can Do with This MachineUtilizing Stored Documents Copier, Facsimile, Printer, andand Reception Fax Transmission andReception Through the InternetAdministrating the Using the Scanner in aNetwork Environment Machine/ProtectingCopy ComputerMonitoring the Machine Via Preventing an UnauthorizedTurning On the Power Safety InformationMulti-Access 1. Getting StartedUsing the Document Server 4. User Tools System SettingsSettings for the Document Server User Tools Menu System SettingsRegistering Authentication 6. TroubleshootingRegistering Names to a Group Registering a Protection CodeWhere to Put Your Machine 9. Specifications7. Remarks 8. Entering TextNotice To Wireless LAN Interface optional Users Trademarks Copyrights and TrademarksInformation about Installed Software expatNetBSD This product includes software developed by Manuel Bouyer 2.Authors Name ListThis product includes software developed by Charles Hannum This product includes software developed by Charles M. HannumSablotron SASL JPEG LIBRARYPage RSA BSAFE SambaVer 2.2.2-ja-1.1Symbols How to Read This ManualR WARNING R CAUTIONSafety During Operation Safety InformationYou suspect that your machine needs service or repair The external housing of your machine has been damagedR CAUTION ZLEH010J Positions of Labels and Hallmarks forRWARNING and RCAUTIONLow-Power mode and Off mode or Sleep mode ENERGY STAR ProgramDuplex Priority Recycled Paper SpecificationsLow- Power mode, Off Mode Power consumptionMachine Types Page 6. Main power indicator 5. Main power switch7. On indicator 8. Operation switch9. Control panel 10. Remove Paper Indicator12. Front cover 11. Duplex unit Unit for two-sided copies optional1. 500-sheet finisher External Options7. Shift sort tray 2. Bridge unitInternal Options 6. Program key copier/facsimi- le/scanner mode 2. IndicatorsControl Panel 1. Screen contrast knob10. Main power indicator and On indicator 9. Interrupt key copier/scanner mode11. Operation switch Facsimile Reference Basic Features and Facsimile Reference AdvancedDisplay Panel Common key operationsKey list A Press Enter for Login User Name When the AuthenticationB Enter a login user name, and then press OK C Press Enter for Login PasswordTurning On the Main Power Turning On the PowerTurning On the Power Operation switch right side of the control panelTurning Off the Main Power Turning Off the PowerWhen the fax unit optional is installed B Press the operation switchEnergy Saver Mode Saving EnergyAuto Off Getting Started Changing Modes 2. Combined Function OperationsCombined Function Operations System ResetFunction Compatibility Multi-AccessCopy WebDocument Server Stapling cannot be used at the same time for multiple functions LimitationRelationship between Document Server and Other Functions 3. Document ServerDocument Server Display 6. A lock icon appears next to each password-protected fileDocument Server Main Display 1. Operating status and messagesPassword Using the Document ServerStoring Data File nameC Enter a user name, file name, or password if necessary Make any required settingsA Press the Document Serverkey D Place originals either on the expo- sure glass or in the ADFWhen using a registered user name in the Address Book When using an unregistered user name in the Address BookWhen no user name has been registered in the Address Book To register or change a user nameTo set or change a password Changing a Stored Documents File Name, User Name, or PasswordB Press Password D Enter a new file name, and then press OKSearching for Stored Documents C Enter the file name using the let- ter keys, and then press OKTo search by file name To search by user nameChecking the Details of Stored Documents Printing Stored DocumentsA Select a document to display its detailed information A Select a document you want to printD Enter the required number of prints using the number keys C If you need to change print set- tings, press Print SettingsBinding format Cover handlingChanging the number of copies during printing To stop printingSample copy Printing first pageDeleting Stored Documents by using Search by User Name orB Press Print 1st Page C Press the StartkeyE Check the documents content Viewing Stored Documents Using a Web Image MonitorDownloading Stored Documents A Start a Web Image MonitorDefault Settings for the Document ServerDefault ItemsDocument Server User Tools Menu System Settings 4. User Tools System SettingsGeneral Features See p.53 “General Features” ReferenceTimer Settings See p.59 “Timer Settings” Tray Paper Settings See p.56 “Tray Paper Settings”Interface Settings User Tools System SettingsFile Transfer Administrator Tools See p.62 “Administrator Tools”User Tools Menu System Settings DefaultChanging Default Settings Accessing User Tools System SettingsB Press System Settings Exiting User ToolsGeneral Features Settings You Can Change with User ToolsDefault Up count up Default Display ModeOutput Copier copier Function Reset Timer1. Internal Tray 2. Internal Tray 3. Finisher Upper Tray 4. Finisher Shift TrayOutput tray settings F/F4Size SettingDefault Internal Tray Output Document Server Document ServerWhen 500-sheet finisher is the finisher shift tray Tray Paper SettingsWhen 1000-sheet finisher is the finisher shift tray Paper Tray Priority Copier copier/Document ServerThe paper sizes you can set for tray 2 are as follows Default No DisplayPaper Type Bypass tray The paper types you can set for the bypass tray are as followsThe paper types you can set for trays 1, 3 and 4 are as follows Paper Type TrayThe paper types you can set for tray 2 are as follows Front Cover Sheet TrayAuto Off Timer Timer SettingsSlip Sheet Tray Printer Bypass Paper SizeSystem Auto Reset Timer Panel Off TimerCopier/Document Server Auto Reset Timer copier/Document Server Facsimile Auto Reset Timer facsimileAuto Logout Timer Scanner Auto Reset Timer scannerSet Date Set TimeUser Authentication Management Administrator ToolsAdministrator Authentication Management Program / Change AdministratorC Press Administrator Tools D Press Display / Print Counter A Press the User Tools/Counterkey B Press System SettingsKey Counter Management Extended SecurityAddress Book Management Program / ChangeDelete Address Book Program / Change / Delete Group C Press Administrator Tools, and then press TNextAddress Book Program / Change / Delete Transfer Request Address Book Change OrderAddress Book Edit Title Print Address Book Destination ListD Press Address Book Edit Title A Press the User Tools/Counterkey B Press System SettingsAddress Book Select Title Default Yes After 3 daysAuto Delete File in Document Server Delete All Files in Document ServerTransfer Log Setting Reduce Recovery TimeUse LDAP Server AOF Always ONAddress Book Authentication InformationName Fax DestE-mail ProtectionAdd to Group Managing names in the Address BookSending e-mail by Quick Dial Sending scanned files to a shared folder directlyManaging users and machine usage Registering Names C Press Administrator Tools, and then press TNextRegistering a Name F Press Change on the right of the NameChanging a Registered Name Deleting a Registered NameTo change the name or key display To change a registration numberRegistering a New User Code Authentication InformationF Press Auth. Info B Press System SettingsB Press the key to select the func- tions to enable them G Enter the user code using the number keys, and then press #Changing a User Code To change the available functionsDeleting a User Code A B CPrinting the Counter for Each User Code Displaying the Counter for Each User CodeClearing the Number of Prints C Press Administrator ToolsTo print the number of prints for all user codes To clear the number of prints made under a user codeA Press Clear under All Users To clear the number of prints for all user codesC Press OK. Press Exit Press the User Tools/CounterkeyFax Destination Fax DestinationLimitation IP-Fax Destination Registering a Fax DestinationB Press System Settings C Press Administrator Tools, and then press TNextA Press Adv. Features, and then select SUB Code To set the International TX ModeC Enter a SUB Code using the number keys, and then press OK D To enter a password, press Change under Password SIDChanging a Registered Fax Destination G Change the settingsTo set label insertion To change the fax numberE To change the password, press Change under Password SID A Press Adv. Features B Press SUB CodeF Enter the new password, and then press OK G Press OK A Press Adv. Features B Press SEP CodeE Select the name whose fax desti- nation you want to delete Registering an IP-Fax DestinationG Press Change under Facsimile No H Press Delete All, and then press OK I Press OK J Press ExitH Change the settings A Press the User Tools / Counterkey B Press System SettingsChanging a Registered IP-Fax Destination To select the protocol5 To change the SEP Code Deleting a Registered IP-Fax DestinationTo change the protocol I Press OKJ K L Press OK Press ExitPress the User Tools/Counterkey Registering an E-mail Destination E-mail DestinationE Select the name whose e-mail ad- dress you want to register F Press E-mailChanging a Registered E-mail Destination Using the e-mail address as the senderEntering the e-mail address G Press Change under E-mail Ad- dressE Select the name whose e-mail ad- dress you want to delete Deleting a Registered E-mail 5 DestinationA Press the User Tools/Counterkey B Press System Settings C Press Administrator Tools, and then press TNextRegistering Folders Using SMB to ConnectTo register an SMB folder E Select the name whose folder you want to registerI Enter the login user name, and then press OK H Press Change under Login User NameJ Press Change under Login Pass- word K Enter the password, and then press OKE Enter the users password, and then press OK Using Browse Network to locate the folderChanging a registered folder A Press Browse NetworkChanging items under SMB B Enter the new path where the folder is located, and then press OKDeleting a registered folder E Select the name whose folder you want to changeTo register an FTP folder Using FTP to ConnectG Press the protocol which is not currently selected H Press Yes I Press OK J Press ExitP Enter the server name, and then press OK N Press FTP O Press Change under Server NameQ Press Change under Path R Enter the pathG Select the items you want to change Changing items under FTPA Press SMB, or NCP B A confirmation message ap- pears. Press Yes A Press Change under Port NoTo register an NCP folder Using NCP to ConnectH Press Yes 5 I Press OK J Press Exit C Press Administrator Tools, and then press TNextN Press NCP O Select Connection Type A Press Change under Path B Enter the path where the folderP Specify the folder is locatedBrowse Network A Press theUser Tools/Counterkey B Press System SettingsC Select the folder you want to register D Press OK Q Press OK R Press ExitChanging items under NCP C Enter the new path where the folder is located, and then press OKTo delete the registered folder A Select Connection Type. B Press Change under PathRegistering a New Group Registering Names to a GroupD Press Address Book Program / Change / Delete Group E Press New Programin Groups Displaying Names RegisteredRegistering Names to a Group E Select the name to register in a groupRemoving a Name from a Group B Enter the new registration number using the number keys C Press #Changing a Group Name To change the group name and key displayAdding a Group to Another Group Deleting a GroupDeleting a Group within a Group G Press OK H Press ExitG Select the group that you want to delete from H Press OK The group key is deselected andthe group is deleted from it Press Administrator Tools, and then press TNext Press System SettingsRegistering a Protection Code Registering a Protection Code To a Single UserI Enter a protection code using the number keys, and then press # J Enter a protection code using the number keys, and then press #Registering a Protection Code To a Group User Both Folder Destination andRegistering a Transfer Station/Receiving Station Registering the Transfer RequestTransfer Station Receiving StationTo register the Transfer Request name and key display B Enter the Speed Dial number using the number keysTo select the title Quick DialO When you have specified all the Receiving Stations, press OK B Enter the Group number using the number keysChanging a Registered Transfer Station/Receiving Station Group DialDeleting a Registered Transfer Station/Receiving Station using the number keysTo change the E-mail Transfer Station To change the Receiving StationSMTP Authentication Registering AuthenticationH Press Change under Login User NameL Enter the password again to con- firm, and then press OK M Press OK LDAP Authentication5 Reference B Press System SettingsL Enter the password again to con- firm, and then press OK M Press OK K Enter the password, and then press OKRegistering Addresses and Users for Facsimile/Scanner Functions 6. Troubleshooting If Your Machine Does Not Operate As You WantGeneral Press Delete File to delete unneces TroubleshootingSolutions ProblemCauses 1 Sided Copy is seWhen the message Stop key was pressed Document ServerProblem SolutionsB Loading Paper Setting special paper in the paper trayLoading Paper into Paper Trays A Pull out the paper tray until it stopsA Pull out the LCT Loading Paper into Large Capacity Tray optionalC Push the paper tray in until it stops ZEWY010EGEWH100E Orientation-Fixed Paper or Two-Sided PaperR WARNING D Adding TonerR CAUTION R CAUTIONRemoving Toner Removing TonerInserting Toner x Clearing Misfeeds R CAUTIONx Clearing Misfeeds Troubleshooting ZLFX260E x Clearing MisfeedsTroubleshooting ZLFX270E x Clearing MisfeedsC While pressing the release lever, adjust the back guide adjust the side guidesChanging the Paper Size Paper TrayB Press the User Tools/Counterkey C Press System Settings J Adjust the paper size selector to the new paper sizeD Press Tray Paper Settings E Press Tray Paper Size Tray H Lock the side leverL Check the paper size shown on the display panel K Gently push the paper tray in un- til it stopsReference p.56 “Tray Paper Size Tray 1-4”500-Sheet Finisher d Adding StaplesReference ZEWJ000E1000-Sheet Finisher 8 Pull out the ribbon 7 Gently push down the upper unit into the cartridge9 Hold the green lever while pushing in the cartridge until it clicks ZGJS806ERemoving Jammed Staples 500-Sheet FinisherReference 1000-Sheet Finisher Removing Jammed Staples3 Open the cartridges face plate A Open the ADF unit Replacing the Stamp CartridgeC Pull out the old stamp cartridge Insert the new stamp cartridgeDos and Donts 7. RemarksR WARNING R CAUTIONHandling Toner TonerToner Storage Used TonerUnplug the power cord from the Where to Put Your Machinethe power cord will not be dam Machine EnvironmentAccess to the Machine Power Connection1. Rear more than 1 cm 2. Right more than 1 cm 3. Front more than 75 cm 4. Left more than 1 cmCleaning the Auto Document Feeder Cleaning the Exposure Glass CoverCleaning the Exposure Glass Cleaning the machinethe display. English is set as default Machine Maintenance/RepairOther Functions InquiryDisplaying the Total Counter CounterB Press Counter C To print a counter list, press PrintRemarks Entering Text 8. Entering TextAvailable Characters KeysEntering letters How to Enter TextDeleting characters A Press Backspace or Delete All to delete charactersConfiguration 9. SpecificationsFusing ResolutionCopy paper size Copy paper weightNon-reproduction area First copy timeReproduction ratio Power consumptionMaximum continuous copy run Paper capacityDimensions W ⋅ D ⋅ H up to exposure glass Space for main unit W ⋅ DNoise Emission *1 Type 1, 2 Approx. 62 kg, 136.7 lb Weight20 GB or more Capacity for Document Server 3.6 GB Capacity for memory sorting 3.2 GB Capacity for othersMaximum power consumption Original weightDimensions W⋅D⋅H Paper weightDimensions W ⋅ D ⋅ H Staple paper weightStack capacity Staple capacityPaper weight Shift Sort TrayStaple paper weight Dimensions W ⋅ D ⋅ HDuplex Unit Power consumption MaxBypass Tray Dimensions W ⋅ D ⋅ HBridge Unit DimensionsInternal Tray 2 1 bin tray Large Capacity TrayPaper Tray Unit Dimensions W ⋅ D ⋅ H, option unitPower consumption WeightRecommended Paper Sizes and Types Copy PaperWeight TrayPlacing one sheet at a time is recommended Damp or curled paper may cause misfeeds Unusable Paper Paper StorageR CAUTION INDEX Large Capacity Tray, 122 Loading paper paper tray 1000-Sheet Finisher 500-Sheet Finisherchanging, 132 loading copier, 56 facsimile printer, 56 Paper tray unit, 19 Paper typePage a means POWER ON. c means STAND BY Declaration of ConformityCopyright your document management partner complete satisfactionLanier Europe B.V Drève de Willerieken