Optional-device problems
vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Symptom | Action |
| ||
|
|
| ||
An optional device that was just | 1. | Make sure that: | ||
installed does not work. |
| v The device is designed for the server (see http://www.lenovo.com/support/). | ||
|
| v You followed the installation instructions that came with the device and the | ||
|
| device is installed correctly. | ||
|
| v You have not loosened any other installed devices or cables. | ||
|
| Attention: | In a dc power environment, only trained service personnel | |
|
| other than Lenovo service technicians are authorized to connect or | ||
|
| disconnect power to the dc power supply. See the documentation that comes | ||
|
| with each dc power supply. | ||
|
| v You updated the configuration information in the Configuration/Setup Utility | ||
|
| program. Whenever memory or any other device is changed, you must | ||
|
| update the configuration. | ||
| 2. | Reseat the device that you just installed. | ||
| 3. | Replace the device that you just installed. | ||
|
|
|
| |
An optional device that used to | 1. | Make sure that all of the hardware and cable connections for the device are | ||
work does not work now. | ||||
| secure. |
| ||
|
|
| ||
|
| Attention: | In a dc power environment, only trained service personnel other | |
|
| than Lenovo service technicians are authorized to connect or disconnect power | ||
|
| to the dc power supply. See the documentation that comes with each dc power | ||
|
| supply. |
| |
| 2. | If the device comes with test instructions, use those instructions to test the | ||
|
| device. |
| |
| 3. | Reseat the failing device. | ||
| 4. | Follow the instructions for device maintenance, such as keeping the heads | ||
|
| clean, and troubleshooting in the documentation that comes with the device. | ||
| 5. | Replace the failing device. | ||
|
|
|
| |
Power problems
Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply.
138ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
