
vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
LED | Description | Action |
|
|
|
MEM | When only the MEM LED is lit, a | 1. Determine whether the CNFG LED is also lit. If it is, run the |
| memory error has occurred. | |
| memory test exerciser to isolate the problem (see Hardware | |
|
| |
| When the MEM and CNFG LEDs are | Maintenance Manual for more information). |
| a. If the test reports that a memory error has occurred, | |
| lit, the memory configuration is not | |
| replace the failing DIMM, which is indicated by the lit | |
| valid. | |
| LED on the system board. | |
|
| |
|
| b. If the test reports the memory configuration is invalid, |
|
| repopulate the DIMMs to a supported configuration. |
|
| 2. If the CNFG LED is not lit, one of the following conditions |
|
| should be present: |
|
| v The server did not boot and a failing DIMM LED is lit. |
|
| a. Check for a PFA log event in the System Event Log |
|
| (SEL) |
|
| b. Reseat the DIMM. |
|
| c. If the problem remains, move the DIMM to a different |
|
| slot. |
|
| 1) If the DIMM LED lights up on the system board |
|
| that corresponds to this new DIMM socket, |
|
| replace the DIMM. |
|
| 2) If the DIMM LED lights up on the system board |
|
| that corresponds to the original DIMM socket, |
|
| replace the system board (trained service |
|
| technician only). |
|
| v The server booted and the failing DIMM is disabled and |
|
| the LED is lit. |
|
| a. If the LEDs are lit by two DIMMs, check the System |
|
| Event Log for PFA on one of the DIMMs, then replace |
|
| that DIMM. Otherwise, replace both DIMMs. |
|
| b. If the LED is lit by only one DIMM, replace that |
|
| DIMM. |
|
| c. |
|
| settings. |
|
|
|
NMI | A nonmaskable interrupt has occurred, | Check the |
| or the NMI button has been pressed. |
|
|
|
|
CNFG | A hardware configuration error has |
|
| occurred. (This LED is used with the |
|
| MEM and the CPU LEDs.) |
|
|
|
|
20ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide