vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

LED

Description

Action

 

 

 

MEM

When only the MEM LED is lit, a

1. Determine whether the CNFG LED is also lit. If it is, run the

 

memory error has occurred.

 

memory test exerciser to isolate the problem (see Hardware

 

 

 

When the MEM and CNFG LEDs are

Maintenance Manual for more information).

 

a. If the test reports that a memory error has occurred,

 

lit, the memory configuration is not

 

replace the failing DIMM, which is indicated by the lit

 

valid.

 

LED on the system board.

 

 

 

 

b. If the test reports the memory configuration is invalid,

 

 

repopulate the DIMMs to a supported configuration.

 

 

2. If the CNFG LED is not lit, one of the following conditions

 

 

should be present:

 

 

v The server did not boot and a failing DIMM LED is lit.

 

 

a. Check for a PFA log event in the System Event Log

 

 

(SEL)

 

 

b. Reseat the DIMM.

 

 

c. If the problem remains, move the DIMM to a different

 

 

slot.

 

 

1) If the DIMM LED lights up on the system board

 

 

that corresponds to this new DIMM socket,

 

 

replace the DIMM.

 

 

2) If the DIMM LED lights up on the system board

 

 

that corresponds to the original DIMM socket,

 

 

replace the system board (trained service

 

 

technician only).

 

 

v The server booted and the failing DIMM is disabled and

 

 

the LED is lit.

 

 

a. If the LEDs are lit by two DIMMs, check the System

 

 

Event Log for PFA on one of the DIMMs, then replace

 

 

that DIMM. Otherwise, replace both DIMMs.

 

 

b. If the LED is lit by only one DIMM, replace that

 

 

DIMM.

 

 

c. Re-enable the DIMM sockets in the server firmware

 

 

settings.

 

 

 

NMI

A nonmaskable interrupt has occurred,

Check the system-event log for information about the error.

 

or the NMI button has been pressed.

 

 

 

 

CNFG

A hardware configuration error has

 

 

occurred. (This LED is used with the

 

 

MEM and the CPU LEDs.)

 

 

 

 

20ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide

Page 36
Image 36
Lenovo 3797 manual Dimm