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9. Troubleshooting

9.2Unable to Make Correct Settings / Unable to Print Exactly as Set

Perform these troubleshooting procedures if you cannot make proper settings in the print driver or when the print results do not represent what has been set.

MEMO

Some of the printer driver functions cannot be combined with another. For details, see “Appendix C: Incompatible Function Combinations.” p.194

Symptom

Possible Cause

Action

 

 

 

Unable to select an

Some functions cannot be

Do not select items that are

item in the printer

combined.

dimmed.

driver.

 

 

 

 

 

The “Conflicts” dialog

An illegal combination of

Check for combination and

box is displayed on

functions has been made.

make a correct combination of

the PC screen.

 

functions.

 

 

 

Unable to print exactly

Incorrect settings are

Check the setting for each

as set.

made.

item of the printer driver.

 

 

 

 

The combination of the

 

 

functions, though valid on

 

 

the printer driver, is invalid

 

 

on the copier.

 

 

 

 

 

The paper size, paper

Make correct settings on the

 

direction, and other

application.

 

settings made on the

 

 

application takes

 

 

precedence over those

 

 

made in the printer driver.

 

 

 

 

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