AppendixD Troubleshootingand Common Questions
©NationalInstruments Corporation D-13 SerialHardware and Software for Windows
AT and PCMCIA HardwareIfW indows does not detect your serial hardware correctly, or you have
been using yourserial hardware with the default Windows Me/9xserial
driveror an old er version of the NI-Serial software, Windows Me/9xdoes
not display the New HardwareFound dialog bo x.To fi x this problem,
followthese steps:
1. Select Start»Settings»Control Panel.
2. Double-click on the System icon.
3. Select the Device Manager tab.
4. ClickontheView devices by typebutton.
5. Double-click on the Ports (COM & LPT)icon to display a li st of all
ports that WindowsMe/9xrecognizes.
Ifyou have already installed the hardware, double-click on Other
Devices to display where WindowsMe/9xlists the ports it does not
recognize.
6. Select a National Instruments port name from the list of ports that
correspondsto a serial port (for example, COM 5, COM 6, COM 7, or
COM8). Figure D-3shows the Ports list in the Device Manager with
ap ort selected.(This example showsan AT interface.)
Note Toremove ports on shared IRQ cards, you must open the Multifunction adapter
class,select the name of the interface, and click on the Remove button.