NEC 2000 Series Solving System Problems 5-3

Solving System Problems 5-3

Operating system not found error message displays when the

system is started.

If you left a CD in the CD-ROM drive, your system might not be able

to boot. Try r e m oving the CD an d rebooting.

System does not boot and error message displayed on screen.

Run the BIOS Setup Utility (see Chapter 3). Check that the parameters

are set correctly, particularly if you just installed an option.

System emits continuous beeps.

Turn the system off, wait at least five seconds, and turn the system on.

If the beeps continue, call the NECC Technical Support Center.

System does not maintain date, time, system configuration

information.

Have the CMOS battery checked and replaced by an NECC

authorized service cen ter. The battery is not user replaceable.

System does not boot from hard drive.

The system usually tries to start from the diskette drive before it starts

from the hard drive. Remove the diskette from the diskette drive.

Run the Setup Utility (see Chapter 3) and set the initial Boot

parameter to a hard disk device instead of floppy disk device.

System performance appears sluggish.

Check that your system i s s et for optimal operation. See your

operating system docum en tation.

You might have too many applications open. Close any applications

that you are not using.

Check your Internet br owser and Windows for excessive I n ternet

cache files. Delete th e ca che files as necessary (see t h e browser and

Windows online documentation for further information).

Check the memory requirements of your software applications. If

required, install additional SO-DIMM memory (see Chapter 4).

If you added optional memory, check that you correctly installed the

SO-DIMM memory.

Contents

Main POWERMATE2000 SERIES Page Contents iii Contents iv Contents Contents v vi Contents Using This Guide vii Using This Guide viii Using This Guide Text Conventions Using This Guide ix Related Documents Reviewing System Features 1-2 Reviewing System Features Front Features PowerMate 2000 System Page 1-4 Reviewing System Features System Controls and Lamps Reviewing System Features 1-5 LCD Panel Diskette Drive 1-6 Reviewing System Features Hard Drive CD-ROM Drive Left Side Features Reviewing System Features 1-7 Left side features Audio Connectors 1-8 Reviewing System Features Volume Control PC Card Slots Fan Rear Features Reviewing System Features 1-9 Rear features Universal Serial Bus Ports DC Power Connector Page Reviewing System Features 1-11 LAN Connector Bottom Features Bottom features 1-12 Reviewing System Features Memory Sockets Password Clear Jumper Microdesktop Chassis Reviewing System Features 1-13 System Overview Hardware 1-14 Reviewing System Features Software Preloaded Microsoft Operating System NEC OS Restore CD NEC Application and Driver CD Reviewing System Features 1-15 Security 1-16 Reviewing System Features Setting Up the System 2-2 Setting Up the System Cable Connections Startup Setting Up the System 2-3 Shutdown 2-4 Setting Up the System Power-Saving Operation Setting Up the System 2-5 System Care Protecting Your System From Damage 2-6 Setting Up the System Keeping Your System in Good Condition Setting Up the System 2-7 Moving or Shipping Your System 2-8 Setting Up the System More Information Quick Reference to Information About Your System Configuring the System 3-2 Configuring the System Configuration Tools and Utilities Configuration Tools and Utilities Configuring the Sys te m 3-3 Configuration Tools and Utilities 3-4 Configuring the System BIOS Setup Utility How to Start Setup Configuring the Sys te m 3-5 Setup Main Menu How to Use Setup 3-6 Configuring the System Setup Key Functions Configuring the Sys te m 3-7 Main Menu 3-8 Configuring the System Configuring the Sys te m 3-9 3-10 Configuring the System Configuring the System 3-11 3-12 Configuring the System Advanced Menu Configuring the System 3-13 3-14 Configuring the System Configuring the System 3-15 3-16 Configuring the System Configuring the System 3-17 Security Menu 3-18 Configuring the System Configuring the System 3-19 3-20 Configuring the System Power Menu Configuring the System 3-21 Power Menu Settings 3-22 Configuring the System Boot Menu Boot Menu Settings Configuring the System 3-23 Boot Menu Settings 3-24 Configuring the System Exit Menu Exit Menu Items Hard Drive Security Configuring the System 3-25 Establishing Hard Disk Drive Passwords 3-26 Configuring the System Changing Hard Disk Drive Passwords Using Hard Disk Drive Password Protection Configuring the System 3-27 Moving the Hard Drive FLASH Utility 3-28 Configuring the System NEC Application and Driver CD Configuring the System 3-29 NEC INFO Center 3-30 Configuring the System NEC INFO Center opening screen Configuring the System 3-31 NEC OS Restore CD 3-32 Configuring the System Configuring the System 3-33 System Board Jumper Settings Locating the password clear jumper 3-34 Configuring the System Intel Processor Serial Number Control Utility Configuring the System 3-35 System Requirements Installation Processor Serial Number Frequently Asked Questions 3-36 Configuring the System Configuring the System 3-37 Technical Support Adding Expansion Devices 4-2 Adding Expansion Devices Safety Precautions Adding Expansion Devices 4-3 USB Devices 4-4 Adding Expansion Devices PC Cards Inserting a PC Card Adding Expansion Devices 4-5 Inserting a PC card 4-6 Adding Expansion Devices Removing a PC Card Memory Modules Adding Expansion Devices 4-7 4-8 Adding Expansion Devices Checking System Memory Installing a SO-DIMM Module Page 4-10 Adding Expansion Devices Installing the SO-DIMM module Adding Expansion Devices 4-11 Removing a SO-DIMM Module 4-12 Adding Expansion Devices Parallel Printer External Monitor Serial Devices Page 5-2 Solving System Problems Solutions to Common Problems System Problems Solving System Problems 5-3 5-4 Solving System Problems Diskette Drive Problems Solving System Problems 5-5 LCD Panel Problems Keyboard/Mouse Problems 5-6 Solving System Problems CD-ROM Drive Problems Solving System Problems 5-7 Speaker Problems How to Clean the Mouse 5-8 Solving System Problems Typical mouse ball cover Getting Services and Support 6-2 Getting Services and Support NECC Website Getting Services and Support 6-3 NECC FTP Site Email/Fax Technical Support Service 6-4 Getting Services and Support NECC Technical Support Services A Setting Up a Healthy Work Environment A-2 Setting Up a Healthy Work Environment Making Your Computer Work for You Setting Up a Healthy Work Environment A-3 Arrange Your Equipment A-4 Setting Up a Healthy Work Environment Adjust Your Chair Setting Up a Healthy Work Environment A-5 A-6 Setting Up a Healthy Work Environment Adjust Your Input Devices Setting Up a Healthy Work Environment A-7 A-8 Setting Up a Healthy Work Environment Adjust Your Monitor Setting Up a Healthy Work Environment A-9 A-10 Setting Up a Healthy Work Environment Vary Your Workday Setting Up a Healthy Work Environment A-11 Pre-existing Conditions and Psychosocial Factors Checking Your Comfort: How Do You Measure Up? Checking Your Chair A-12 Setting Up a Healthy Work Environment Checking Your Keyboard Checking Your Mouse Checking Your Monitor Checking You Page B System Specifications B-2 System Specifications System Board System Processor Random Access Memory (RAM) Cache Memory Read Only Memory (ROM) Input/Output (I/O) Features Video Memory B-4 System Specifications Sound Controller Network Board Graphics Controller System Specifications B-5 System Peripherals LCD Panel B-6 System Specifications External Monitor Keyboard Mouse System Specifications B-7 Diskette Drive Hard Drive B-8 System Specifications CD-ROM Drive PC Card Slots Speakers System Specifications B-9 Dimensions System Keyboard Power Operating Environment Compliance Index Index-1 A B C E F H I J M N O P Index-4 R S Index-5 T U Index-6 V W Regulatory Statements 1 Regulatory Statements Note FCC Statement for United States Only Page Page NEC Computers Inc. DECLARATION OF CONFORMITY NEC PowerMate 2000