NEC 2000 Series manual Necc Technical Support Services

NECC Technical Support Services

NECC also offers direct technical support through its Technical Support Center. (NECC technical support is for U.S. and Canadian customers only; international customers should check with their sales provider.)

Direct assistance is available 24 hours a day, 7 days a week. Call the NECC Technical Support Center, toll free, at 1-888-235-0649(U.S. and Canada only) for the following support.

System hardware — toll-free phone support is limited to the length of the standard warranty.

For hardware support after the standard warranty, get system hardware

Tsupport for a fee.

Preinstalled software — toll-free phone support for 90 days from the time of your first call to the NECC Technical Support Center.

After the initial 90 days, get preinstalled software support for a fee.

Please have available your system’s name, model number, serial number, and as much information as possible about your system’s problem before calling.

For outside the U.S. and Canada, please contact your local NECC sales provider.

6-4 Getting Services and Support