NEC SP B-Series manual Maintenance, NEC CSD Service and Information Telephone Numbers

This section provides information on maintaining and troubleshooting the Direction SP B-Series computers.

Also included in this section are system error beep code descriptions and a procedure for replacing the CMOS battery.

The following table lists NEC CSD service and information telephone numbers.

NEC CSD Service and Information Telephone Numbers

Service	Telephone Number
To contact the NEC CSD Direction Technical	In the U.S., call 1 (888) 632-2678
Support Center (TSC):
To order spare parts:	In the U.S., call 1 (800) 233-6321
	In Canada, call 1 (800) 727-2787
To contact Customer Service about service and	Call 1 (888) 632-9128
contract warranty issues:
To log onto the NEC CSD Electronic Bulletin Board	Call 1 (916) 379-4499
System (BBS) to download drivers and the latest
BIOS for ROM flashing:
For information about NEC CSD products, call	In the U.S., call 1 (888) 329-0088
FaxFlashSM (use the automated service to have the	call 1 (888) FAX-0088
latest Technical Information Bulletins sent to your	Outside the U.S., call 1 (916) 379-4780
fax machine 24 hours a day):
To send technical questions over email:	tech-support@neccsd.com
To fax technical questions to customer support:	In the U.S., fax 1 (801) 578-5101
To access the NEC CSD website:	www.nec-computers.com
To access the NEC CSD FTP site:	ftp.neccsdeast.com

Maintenance

This subsection contains general information for cleaning and checking the system, keyboard, mouse, and monitor.

The system, keyboard, mouse, and monitor require cleaning and checking at least once a year, and more often if operating in a dusty environment. No other scheduled maintenance or lubrication is required.

!WARNING

Unplug all power cords before performing any maintenance. Voltage is present inside the system and monitor even after the power button is off. All voltage is removed only when the power cord is unplugged.

4-2 Maintenance and Troubleshooting