10. Help
properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your telephone company.
The unit does not ring.
LThe ringer volume is turned off. Adjust it (page 21, 22).
LThe ring setting of feature #06 is set to “RINGER OFF”. Change to another ring setting (page 52).
The base unit rings even when its ringer volume is set to off.
LHandset(s) is not hung up. Press {ih}.
The unit displays “CHECK PAPER” though the paper is inserted.
LThe paper is inserted halfway. Insert it correctly (page 17) and press {START} to clear the message.
The other party complains they only hear a fax tone and cannot talk.
LFAX ONLY mode is set. Tell the other party
the number is only used for faxes.
LChange to TEL mode (page 38) or TAD/FAX mode (page 39).
The {REDIAL/PAUSE} / {R} button does not function properly.
LIf this button is pressed during dialling, a pause will be inserted. If pressed immediately after a dial tone is obtained, the last number dialled will be redialled.
The receiving mode does not function properly.
LThe Distinctive Ring is set (feature #31, page 41).
During programming, I cannot enter the code or ID number.
LAll or part of the numbers are the same. Change the number: feature #11 (page 52), #41 (page 53), #51 (page 54) and #52 (page 54).
The ink film runs out quickly.
LThe help printing function, copy function, and reports also use ink film.
The unit beeps.
LRecording paper or ink film has run out. Press {STOP} to stop the beeps and install paper/ink film.
The speakerphone is not working.
LUse the speakerphone in a quiet room.
LIf you have difficulty hearing the other party, adjust the volume.
The {LOCATOR/HOLD} button does not function.
LThe handset is too far from the base unit. L The handset is engaged in an external call.
10.3.2 Cordless handset
The handset display is blank.
LThe handset is not turned on. Turn the power on (page 18).
The handset does not work.
LMake sure that the batteries are installed correctly (page 17).
LCharge the batteries fully (page 20). L Clean the charge/battery contacts and
charge again (page 20).
L Turn the handset power off, then on (page 18).
Battery icon is not counting up while charging.
LClean the charge/battery contacts and
charge again (page 20).
LThe power cord is disconnected. Plug in the power cord.
0w4 is flashing.
LThe handset is not registered to the base
unit. Register it.
LThe handset is too far from the base unit.
Move closer and try again.
LThe power cord is not connected. Check the connections.
A busy tone is heard when {C} is pressed.
LThe handset is too far from the base unit. Move closer and try again.
LThe base unit or another handset is in use.
Wait for the other user to complete the call.
LAnother handset is not hung up after being used. Press {ih} on that handset.
I cannot dial out.
LCall BAR mode is set. Turn it off (page 58). L The dialled number is restricted. Remove the
number from the call restricted list (page 60). L Key lock mode is on. Turn it off (page 27).
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