10. Help
Static, sound cuts in/out, fades. Interference from other electrical units.
LLocate the handset and the base unit away from other electrical appliances.
LMove closer to the base unit. L Raise the base unit antenna.
The handset stops working while being used.
LDisconnect the power cord and turn off the
handset to reset the unit. Connect the power cord, turn on the handset and try again.
LYou pressed a dialling button when the call BAR feature was turned on (page 58).
LYou dialled a number registered for the call restriction feature (page 60).
I cannot store a name and telephone number in the phonebook or hot key.
LYou cannot store a name and number while the handset is in the talk or intercom mode.
LDo not pause for over 60 seconds while storing.
While storing a name and telephone number in the phonebook or hot key, the handset starts to ring.
LTo answer a call, press {C}. Programming will be cancelled. Store the name and number again.
I cannot redial by pressing {R}.
LIf the last number dialled was more than 24 digits long, the number will not be redialled.
The handset beeps intermittently and/or 0688794 flashes.
LCharge the batteries fully (page 20).
I charged the batteries fully, but 0688794 still flashes.
LClean the charge contacts and charge again (page 20).
LIt is time to replace the batteries (page 17).
68879 disappears and the unit stops charging when the handset is on the cradle.
LNickel cadmium batteries are inserted when the battery type is set to
The handset display exits the Caller ID List while viewing the caller information.
LDo not pause for over 60 seconds while searching.
I cannot register a handset to a base unit.
LMaximum number of base units have already
registered to the handset. Delete unused base unit registrations from the handset.
LMaximum number of handsets have already registered to the base unit. Delete unused handset registrations from the base unit.
LWrong PIN number has been entered. If you
forget your PIN, consult your nearest Panasonic service centre.
LLocate the handset and the base unit away from other electrical appliances.
10.3.3 Fax – sending
I cannot send documents.
LThe other party’s fax machine is busy or has
run out of recording paper. Try again.
LThe other party’s machine is not a fax
machine. Check with the other party.
LThe other party’s fax machine rings too many times. Send the fax manually (page 35).
The other party complains that letters on their received document are distorted or not clear.
LIf your line has special telephone services such as call waiting, the service may have been activated during fax transmission.
Connect the unit to a line that does not have these services.
LAn extension telephone on the same line is off the hook. Hang up the extension telephone and try again.
LTry copying the document. If the copied image is clear, there may be something wrong with the other party’s machine.
The other party complains that smudges or black lines appear on their received document.
LThe glass or rollers are dirty. Clean them (page 73).
I cannot send a fax overseas.
LUse the overseas transmission mode of feature #23 (page 52).
LAdd two pauses at the end of the telephone number or dial manually.
10.3.4 Fax – receiving
I cannot receive documents automatically.
LThe receiving mode is set to TEL mode. Set to TAD/FAX mode (page 39) or FAX ONLY mode (page 39).
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