12. Help
Problem | Cause & Solution |
|
The printing quality is | Please do not reuse the ink film! |
|
poor. | Please use genuine Panasonic replacement film. Refer to page 11 for | |
| further details. |
|
| Original | Copy |
A B C
LSome paper has instructions recommending which side to print on. Try turning the paper over.
LYou may have used paper with a cotton and/or fibre content that is over 20%, such as letterhead or resume paper.
LThe thermal head is dirty. Clean it (page 105).
12.3.7Answering machine
Problem | Cause & Solution |
The answering machine is | L The recording time is set to “GREETING ONLY”. Select “1 |
turned ON, but caller | MINUTE” or “NO LIMIT” (page 61, or feature #10 on page 66). |
messages are not | L The message memory is full. Erase unnecessary messages (page |
recorded. | 58, 60). |
|
|
I cannot operate the | L Another user is using the answering machine, accessing the Caller |
answering machine with | ID list or on an outside call. Wait for the other user to finish. |
the cordless handset. | L Another cordless handset user is changing program using the |
| base unit PIN (page 78). Wait for the other user to finish. |
| L A caller is leaving a message. Wait for the caller to finish. |
| L The cordless handset is too far from the base unit. Move closer. |
|
|
I cannot retrieve recorded | L Activate the remote operation feature by setting the remote |
messages from a remote | operation ID beforehand (page 61, or feature #11 on page 66). |
location. | L Press the remote operation ID correctly and firmly (page 63). |
| L The unit is not in TAM/FAX mode. Change to TAM/FAX mode (page |
| 50). |
|
|
The other party complains | L The memory is full. Erase unnecessary messages (page 58, 60). |
that they cannot leave a | L The recording time is set to “GREETING ONLY”/“Greeting |
voice message. | Only”. Select “1 MINUTE”/“1 Minute” or “NO LIMIT”/“No |
| Limit” (page 61, or feature #10 on page 66). |
While recording a | L A call is being received. Answer the call and try again later. |
greeting message or |
|
listening to messages, the |
|
unit rings and recording |
|
stops. |
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|
12.3.8 If a power failure occurs
LThe unit will not function.
LThe unit is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
LFax transmission and reception will be interrupted.
LIf delayed transmission (feature #25 on page 67) is programmed and power failure prevents the document from being sent at the set time, the document will be sent after power is restored.
LIf any fax documents are stored in the memory, they will be lost. When power is restored, a power down report will be printed stating which documents in memory have been erased.
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