Panasonic KX-FC241AL Copying, The printing quality is, poor, that they cannot send a, copy, Help

	12. Help
Problem	Cause & Solution
The printing quality is	Please do not reuse the ink film!
poor.	Please use genuine Panasonic replacement film. Refer to page 11 for
	further details.
	L The thermal head is dirty. Clean it (page 105).
	L Some paper has instructions recommending which side to print on.
	Try turning the paper over.
	L You may have used paper with a cotton and/or fibre content that is
	over 20%, such as letterhead or resume paper.
	L If documents can be copied properly, the unit is working normally.
	The other party may have sent a faint document or there may be
	something wrong with the other party’s machine. Ask them to send
	a clearer copy of the document or to check their fax machine.
The other party complains	L The receiving mode is set to TEL mode.
that they cannot send a	Receive the document manually (page 49) or change the receiving
document.	mode to TAM/FAX mode (page 50) or FAX ONLY mode (page 52).
	L The memory is full of received documents due to a lack of
	recording paper or a recording paper jam. Install paper (page 20)
	or clear the jammed paper (page 100).
I cannot receive	L You must set remote fax activation to ON (feature #41 on page 69)
documents by pressing	beforehand.
{*}{#}{9} on the	L Press {*}{#}{9} firmly.
cordless handset.	L The memory is filled with received documents due to a lack of
	recording paper or a recording paper jam. Install paper (page 20)
	or clear the jammed paper (page 100).
	L The call bar feature was activated on the cordless handset.
	Deactivate this feature (page 76).
	L The direct call feature (page 76) was activated on the cordless
	handset. Deactivate this feature.
I cannot select the desired	L If you want to set TAM/FAX or FAX ONLY mode, set the desired
receiving mode.	mode using feature #77 (page 70), and press {AUTO ANSWER}
	repeatedly to select the desired mode.
	L If you want to set TEL mode, press {AUTO ANSWER} repeatedly
	to select TEL mode.
	L The Distinctive Ring is set (feature #31 on page 68).
12.3.6 Copying
Problem	Cause & Solution
The unit will not make a	L The ink film is empty. Replace the ink film with a new one (page
copy.	19).
	L You cannot make a copy during programming.
	L You cannot make a copy during a telephone conversation.
A black line, a white line or	L The scanner glass, white plate or rollers are dirty with correction
smudge appears on the	fluid, etc. Clean them (page 104). Please do not insert a document
copied document.	before correction fluid has dried completely.
The copied image is	L Adjust the width of the document guides to fit the actual size of the
distorted.	document.

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