Panasonic KX-FC241AL Fax - sending, Fax - receiving, I cannot send documents, I cannot send a fax

12. Help

12.3.4 Fax – sending

Problem	Cause & Solution
I cannot send documents.	L The other party’s fax machine is busy or has run out of recording
	paper. Try again.
	L The other party does not have a fax machine. Check with the other
	party.
	L The other party’s fax machine failed to answer the fax
	automatically. Send the fax manually (page 43).
I cannot send a fax	L Use the overseas transmission mode of feature #23 (page 67).
overseas.	L Add two pauses at the end of the telephone number or dial
	manually.
The other party complains	L If your line has special telephone services such as call waiting, the
that letters on their	service may have been activated during fax transmission. Connect
received document are	the unit to a line that does not have these services.
distorted or not clear.	L Another telephone on the same line is off the hook. Hang up the
	telephone and try again.
	L Try copying the document. If the copied image is clear, there may
	be something wrong with the other party’s machine.
	L Adjust the scan contrast using feature #58 (page 69).
The other party complains	L The scanner glass, white plate or rollers are dirty with correction
that black lines, white	fluid, etc. Clean them (page 104). Please do not insert a document
lines or smudges appear	before correction fluid has dried completely.
on their received
document.
12.3.5 Fax – receiving

Problem	Cause & Solution
I cannot receive	L The ink film is empty. Replace the ink film with a new one (page
documents.	19).
I cannot receive	L The receiving mode is set to TEL mode.
documents automatically.	Change the receiving mode to TAM/FAX mode (page 50) or FAX
	ONLY mode (page 52).
	L The time taken to answer the call is too long. Decrease the number
	of rings before the unit answers a call (page 61, or feature #06 on
	page 66).
	L The greeting message is too long. Record a shorter message
	(page 57, 59).
The display shows	L The receiving mode is set to FAX ONLY mode and the incoming
“CONNECTING.....”, but	call is not a fax. Change the receiving mode to TEL mode (page
faxes are not received.	49) or TAM/FAX mode (page 50).
A blank sheet is ejected.	L If a blank sheet is ejected after the received document is printed
	out, the size of the document sent by the other party is as large as,
	or larger than, the recording paper, or the receiving reduction rate
	is not programmed correctly. Program the proper rate in feature
	#36 (page 68).
	L The other party placed the document in their fax machine the
	wrong way. Check with the other party.

96