Pioneer VSX-AX10Ai-G Remote control, 12Additional information, Symptom, Cause, Remedy, page, jack

12Additional information

Remote control

Symptom Cause Remedy

The receiver cannot be remote controlled.

• You are too far away or at a bad angle for	• Operate within 7 meters7 m, 30° of the remote sensor on
operation.	the front panel (see Using the remote control on page 7).
• There is an obstacle between the receiver	• Remove the obstacle or operate from another angle of
and the remote control.	position.
• Strong light such as fluorescent light.	• Avoid exposing the remote sensor on the front panel to
	direct light.

• The remote control has a weak charge.

•Recharge the remote control (see Recharging the remote control on page 7). You can also use the remote while it’s placed on the recharger.

• The remote control is locked.

•Unlock the remote control (see Locking the remote control on page 10).

• The CONTROL IN jack has been hooked up. • Disconnect the CONTROL IN jack (see Operating other

		Pioneer components with this unit’s sensor on page 73).
Other components cannot be	• The proper code hasn't been input into the	• Input the proper code into the remote control (see
remote controlled.	remote control to control that component.	page 66).
	• Something is plugged into the CONTROL IN	• Either point remote at the remote sensor of the unit that
	jack.	is plugged into the CONTROL IN jack or unplug the cable
		from the CONTROL IN jack and use remote normally (see
		Operating other Pioneer components with this unit’s
		sensor on page 73).
The remote control doesn’t seem	• The remote control hasn’t been seated	• Reseat it on the recharger, making sure to align the
to recharge properly (the	properly on the recharger.	indent on the bottom of the remote with the tabs on the
recharge indicator doesn’t light),		recharger.
or it won’t hold a charge.
	• The battery cells need to be replaced.	• See Replacing the lithium-ion batteries on page 11.
The remote control display is	• The remote control needs to be recharged.	• Place the remote control on the recharger. If the remote
flashing LOW BATTERY or is		hasn’t been charged for awhile, the remote control display
blank.		may remain blank for several minutes before the touch
		screen appears. See Recharging the remote control on
		page 7 for more on this.
The remote control display is	• The remote control contrast needs to be	• Use the contrast control on the right-hand side of the
blank or very hard to see.	adjusted.	remote to adjust the contrast as necessary.
	• The remote control backlight is switched on	• Switch the backlight off.
	in a bright room.
When you press an input select	• The Direct Function feature for the	• See Remote Direct function on page 69 to switch it on
button on the Home menu	component you want to select is switched off. again.
screen, the receiver input source
doesn’t change to the selected
function.
Can’t program certain buttons	• You have selected a button that cannot	• Select another button that can learn commands (see
with remote signals when using	learn commands.	Programming signals from other remote controls on
the learning feature.		page 68).
	• You have already selected a button for	• Press the same button again to deselect it or press END
	learning.	to go back a screen (see Programming signals from other
		remote controls on page 68).

Can’t switch screens using the cursor (up/down) soft keys.

•There is either only one selection screen or you have reached the last screen for the function you selected.

•This is not a malfunction. Choose between the options available.

The display changes after	• You have selected a button that accesses a	• These buttons cannot be programmed (see
selecting a button when using	menu.	Programming signals from other remote controls on
the learning feature.		page 68).
The SR cable is connected, but	• The SR cable hasn't been connected	• Reinsert the SR cable, making sure it’s connected to the
the connected components can’t	properly.	right jack (see Operating other Pioneer components with
be operated with the remote.		this unit’s sensor on page 73).
	• The rest of the component connections	• Make sure an analog connection has been made
	have not been made.	between the units.
	• The component you have hooked up is not a	• This feature only works with Pioneer products.
	Pioneer product.
The remote control touch screen	• The remote control display has frozen	• Restart the remote control (see Restarting the remote
doesn’t respond.	(stopped operating).	control on page 10).

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