Pioneer VSX-AX10Ai-G 12Additional information, Symptom, Cause, Remedy, surround sound on page

12Additional information

Symptom	Cause	Remedy
No sound output from the front	• The U-shaped connectors that connect the	• Reconnect the POWER AMP IN terminals to the front
speakers.	POWER AMP IN terminals to the front	channel pre-outs using the supplied U-shaped connectors
	channel pre outs are not connected.	(see item 8 in Rear panel on page 12).
	• The front speakers are connected to the B	• Connect the front speakers to the A speaker system
	speaker system jack.	jacks (see Installing your speaker system on page 24).
No sound from the surround or	• Speaker settings are incorrect. (for	• Check you speaker settings in Speaker Systems on
center speakers.	example, they have been set to NO).	page 57.
	• The surround and/or center levels are	• Check the levels in Channel Level on page 59.
	turned down.
	• The surround and/or center speakers are	• Check Installing your speaker system on page 24 to
	disconnected.	make sure the speakers are connected correctly.
	• The STEREO listening mode has been	• Choose a surround listening mode (see Listening in
	selected.	surround sound on page 41).
	• Speaker system B is selected.	• Select speaker system A (see Switching the speaker
		system on page 80).

•The 2 channel input setting is selected when using the multichannel analog inputs or the USB interface.

•Change the setting accordingly (see Selecting USB and multichannel analog input channels on page 47).

No sound from surround back speakers.

• Surround back speakers are set to NO.	• Set the surround back speakers to LARGE or SMALL
	(see Speaker Systems on page 57).

•The SB CH mode is switched off.• Set the surround back channel to SB CH ON (see page 48).

• The source is not a 6.1 channel playback	• Choose an Advanced surround listening mode (see
source.	Listening in surround sound on page 41).
• The surround back speakers are	• Check Installing your speaker system on page 24 to
disconnected.	make sure the speakers are connected correctly.
• The surround back channel is on the 1	• Connect the speaker to the surround back left channel
speaker setting, and your speaker is	output (Installing your speaker system on page 24).
connected to the right channel output.

•The wrong input setting is selected when using the multichannel analog inputs or the USB interface.

•Change the setting accordingly (see Selecting USB and multichannel analog input channels on page 47).

	• The SB CH MODE is switched to AUTO and	• You can still listen with surround back sound by setting
	the Dolby Surround EX / DTS ES software	the surround back channel to SB CH ON (page 48).
	you’re playing has no flag to indicate it is 6.1
	compatible.
No sound from subwoofer.	• The subwoofer is disconnected or switched	• Connect or switch on the subwoofer (see Installing your
	off.	speaker system on page 24).
	• The subwoofer's settings are incorrect.	• Set the subwoofer (see Speaker Systems on page 57).
		• Set the front speakers to SMALL (see Speaker Systems
		on page 57).
	• The crossover frequency is set too low.	• Set the crossover frequency to a (higher) frequency that
		matches your speaker characteristics (see Speaker
		Systems on page 57)
	• The bass attenuator is set too low.	• See Bass Peak Level on page 91 to adjust the setting.
	• The subwoofer's levels are too low.	• See Channel Level on page 59 to check the speaker
		levels.
		• Check the volume control on the subwoofer to make
		sure it is turned up.

No sound from one speaker.

• The speaker setting has been set to NO.	• Change the setting in Speaker Systems on page 57.
• The speaker level is too low.	• Check the level in Channel Level on page 59.
• The speaker isn’t connected properly.	• Check Installing your speaker system on page 24 to
	make sure the speaker is connected correctly.

• The source has no sound output for that	• By choosing an Advanced surround listening mode (see
channel.	Listening in surround sound on page 41), you may be able
	to create an extra channel for the speaker.
The program indicator lights for • A mute signal is recorded on the channel.
a channel, but no sound is
output from the corresponding
speaker.

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