Pioneer VSX-AX10Ai-G manual Troubleshooting, Power, No sound, Symptom, Cause, Remedy

Additional information 12

Troubleshooting

Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Investigate the other components and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks listed below, contact the Pioneer Service Center specified on your warranty card.

Power

Symptom	Cause	Remedy
The power does not turn on.	• The power plug is disconnected.	• Connect the power plug to the wall outlet.
	• The protection circuit may have been	• Disconnect the power plug from the outlet, and insert
	activated.	again.
	• Something is obstructing the rear panel fan. • Unplug the receiver from the wall and call the Pioneer
		Service Center specified on your warranty card.
The receiver suddenly switches	• The speaker wires are frayed or sticking out	• Reinsert the speaker wires, making sure there are no
off.	of the jack, and are touching the back of the	stray strands of wire and that they are inserted fully.
	receiver or another set of wires.
	• The receiver has a serious problem.	• Unplug the receiver from the wall and call the Pioneer
		Service Center specified on your warranty card.

During loud playback the power suddenly switches off.

•The protection circuit has been activated because the lowest actual impedance of the speakers (as opposed to the speakers rated impedance) is dangerously low.

•Turn down the volume.

•When its convenient, go to Acoustic Calibration EQ on page 60 and lower the 63 Hz and 125 Hz equalizer levels using the manual setting.

•Turning the digital safety feature on may allow you to turn up the volume a little more. To switch between SAFETY 1 (medium effect), SAFETY 2 (more effect) and SAFETY OFF, put the receiver into standby, then press the

STANDBY/ON button while holding down the OPTION button on the front panel. If the power switches off even with SAFETY 2 switched on, turn down the volume.

AMP ERR blinks in the display,	• The receiver has a serious problem.
then the power automatically
switches off.

•After about a minute (you won’t be able to switch the unit on during this time), switch the receiver back on. If the message persists, call the Pioneer Service Center specified on your warranty card.

FAN STOP blinks in the display, then the power automatically switches off.

• Something is obstructing the fan located on	• Unplug the receiver from the wall and call the Pioneer
the underside of the unit.	Service Center specified on your warranty card.
• The fan is malfunctioning.	• Unplug the receiver from the wall and call the Pioneer
	Service Center specified on your warranty card.

OVERHEAT blinks in the display and no sound is output.

•The internal temperature of the unit has become too high.

•After allowing the unit to cool down in a well-ventilated place, try switching the receiver back on. Make sure you follow the guidelines for improving heat dispersal in Ventilation on page 2.

No sound

Symptom	Cause	Remedy
No sound is output when an	• Improper connections.	• Make sure you have properly connected the component
input source is selected.		to the corresponding input on the back of the receiver
		(see Connecting your equipment on page 12).

•Sound is muted or the volume is turned down.

• Press MUTE or adjust the volume accordingly.

• The TAPE 2 monitoring feature is on.

•Press TAPE 2 MONITOR to switch it off (see Monitoring your recording on page 74).

• Speakers are turned off or selected	• Press SP SYSTEM A/B to select the proper speaker set
improperly with the SP SYSTEM A/B switch.	(see Switching the speaker system on page 80).
• The input signal type is incorrect.	• Press SIGNAL SELECT to select the proper input signal
	(see Selecting the input signal type on page 46).

•The i.LINK source selected for the main room has also been selected as a source in the sub room.

•Choose a different source or choose a different input signal for the main room, such as DIGITAL or ANALOG (see Selecting the input signal type on page 46).

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