Appendix

Modem Installation for SoundStation VTX 1000 Device Support

The Global Management System (GMS) version 6.10 and above, provides Device Support for SoundStation VTX 1000 conference phones. Unlike other devices supported under GMS, SoundStation VTX 1000 is an analog conference phone that requires that a modem to be installed to the GMS Server for device support.

The recommended modem for SoundStation VTX 1000 Device Support under GMS is the RapidPort/4 Dual Unit PN: 301-1012-08. The RapidPort/4 Dual Unit provides 8 modem ports for GMS to upload software to 8 SoundStation VTX 1000s simultaneously, minimizing upload times for multi-unit upgrades. Software uploads to SoundStation VTX 1000, depending on modem connection parameters, averages 15 – 20 minutes per unit so the Dual Port modem is recommended for large SoundStation VTX 1000 deployments. For smaller deployments, the 4- port version is fine alternative, PN: 301-1012-04

RapidPort/4 modems are not sold by Polycom, but are available worldwide through a broad reseller network. Please visit Digi International’s web site for purchase information and a reseller in your area.

http://www.digi.com/products/usb/rapidport4.jsp

Modem Installation:

Install the RapidPort/4 modem on the GMS Server in accordance with the installation instructions provided with the unit. Digi updates RapidPort/4 modem drivers frequently, so it is highly recommended that the latest modem drivers be installed after the initial installation process for maximum performance, from the following link:

http://www.ionetworks.com/support/epdrivers.jsp#E2K

Using Other Modems:

Using modems other than the RapidPort/4 for SoundStation VTX 1000 Device Support is not recommended and Polycom does not support such modems for the GMS/VTX application. However, other modems may perform the same function adequately.

NOTE

If a modem other than RapidPort/4 is used, be sure to configure “MODEM CALL TONE

WAIT” to “ON” in the SoundStation VTX 1000 Admin Setup section of the user interface of

SoundStation VTX 1000 (not GMS). This VTX configuration change must be made for all

VTX units supported by non-RapidPort/4 modems; please see the SoundStation VTX 1000

Administrator’s Guide for more details.

Global Management System User’s Guide

Appendix

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Polycom DOC2091A manual Modem Installation for SoundStation VTX 1000 Device Support, Using Other Modems

DOC2091A specifications

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