Appendix

ISDN Cause Codes

Cause

Cause Description

Definition

Code

 

 

1

Unassigned number

The switch received the sent ISDN number in the correct

 

 

format; however, no destination equipment uses the number.

 

 

 

2

No route to specified transit

The ISDN exchange cannot recognize the intermediate

 

network

network through which to route the call.

 

 

 

3

No route to destination

The intermediate network through which the call is routed does

 

 

not service the destination address.

 

 

 

6

Channel unacceptable

The specified channel does not provide sufficient service

 

 

quality to accept the requested connection.

 

 

 

7

Call awarded and delivered

The user is assigned an incoming call that is being connected

 

 

to an already-established call channel.

 

 

 

16

Normal call clearing

Normal call clearing has occurred.

 

 

 

17

User busy

All B channels are in use; the called system acknowledges the

 

 

connection request, but is unable to accept the call.

 

 

 

18

No user responding

The destination does not respond to the call so the connection

 

 

cannot be completed.

 

 

 

19

No answer from user (user

The destination fails to complete the connection within the

 

alerted)

prescribed time after responding to the connection request.

 

 

The problem occurs at the remote end of the connection.

21

Call rejected

The destination rejects the call for an unknown reason,

 

 

although capable of accepting the call.

 

 

 

22

Number changed

No system has been assigned the ISDN number used to set

 

 

up the call. (The diagnostic field of the message may return an

 

 

alternate address is assigned to the called equipment.)

25

Non-selected user clearing

The destination rejected the call, although capable of accepting

 

 

it, because the call was not assigned to the user.

 

 

 

27

Destination out of order

A signaling message cannot be delivered because the interface

 

 

is not functioning correctly, and therefore the destination can

 

 

not be reached. This condition might be temporary, though of

 

 

extended duration; for instance, remote equipment might be

 

 

turned off.

28

Invalid number format

Destination address presented in an unrecognizable format or

 

 

an incomplete destination address made the connection unable

 

 

to be established.

Global Management System User’s Guide

Appendix

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Polycom DOC2091A manual Isdn Cause Codes, Cause Cause Description Definition Code

DOC2091A specifications

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