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Chapter 7 Reports
Call Detail Record
Global Management System User’s Guide
Interpreting the Report cont
Column
header
Description
Chan. cont. NOTE
iPower systems show only 0 or 1 for the number of channels, regardless
of the actual number of ISDN channels used in an H.320 calls
Providers usually charge by how many lines connected, so in general, every
2 channels connected equals 1 ISDN line. If the endpoint has ISDN bonding,
then the number of channels shown connected is what is shown. However,
the number of lines connected is dependent on how many channels were
connected, i.e. (2 channels = 1 ISDN line, 3 channels = 2 ISDN lines) If an
odd number of channels connect, the number of ISDN lines connected is
equal to the next even number divided by 2, i.e., (5 channels= 6/2 = 3 ISDN
lines).
When IP based calls are made, only 1 channel will be shown in this column.
BW Bit rate which call is made at. Not all video endpoints provide call bit rate.
Min. Minutes. Duration of the cal
Cause ISDN Cause Code. Cause Code. The V-Series and Polycom endpoints will
report ISDN Cause Codes, shown in this column.
NOTE
This eld is only available if CDR synchronization is enabled.
Disconnect Disconnect Reason
These are the disconnect reasons for the following error codes, applicable to
the V-Series, ViewStation models and FX and EX models. The reason text
may be long and may be truncated in the UI. The full text length will be visible
when the report is exported into CSV.
NOTE
This eld is only available if CDR synchronization is enabled.
If failed calls were selected for the query, these calls will show up with 0 minutes for duration and
0 channels connected.