Other System Management Functions

Acknowledge Help

Clears help icon and sends a message to the user

Send Message

Sends a message to the ViewStation or ViaVideo

Manage System

Launches management web page for the selected device

Below is a table showing which buttons support which device.

Device Type

Acknowledge

Send

Manage

 

Help

Message

System

ViewStation and

X

X

X

FX/EX

 

 

 

V-Series

X

X

X

ViaVideo

X

X

X

iPower

X

X

X

iPower

No

No

No

MGC

No

No

X

PathNavigator

No

No

X

WebCommander

No

No

X

Third Party Device

No

No

X

Acknowledge Help

While operating a video endpoint, a user might request help from the system administrator. When help is requested, a red cross will appear next to the user’s device in the System List to signal the administrator.

To clear the help request indicator and send a message:

1.Select the endpoint signaling help.

2.Click on Acknowledge Help. A window will pop up with information sent by the user and a space to enter a message to send back to the user.

3.Click on Send.

Sending a Message

Click on this button to send a text message that will appear on the monitor for the selected Polycom endpoint for a brief period. The text message can be up to 100 characters in length. This feature can be used to discreetly notify the endpoint user that their scheduled conference time has expired.

To send a message:

1.Select the video endpoint you would like to send a message to.

2.Click on Send Message. A pop up window will appear.

3.Type the message you wish to send and click on OK. The message will appear on the device’s monitor for a brief period of time.

NOTE

If the endpoint is in a call, the far site will not see the message.

Global Management System User’s Guide

Chapter 2 System Management

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Polycom DOC2091A manual Other System Management Functions, Acknowledge Send Manage Help Message System, Acknowledge Help

DOC2091A specifications

The Polycom DOC2091A is a state-of-the-art communication device designed for conference calls, making it a cornerstone in modern business environments. Renowned for its advanced features and cutting-edge technology, this model ensures seamless collaboration among teams, regardless of their geographical location.

One of the standout features of the DOC2091A is its superior audio quality, facilitated by Polycom's renowned Acoustic Clarity technology. This technology ensures that all participants can speak and hear clearly without interruptions, feedback, or distractions. Whether in a large conference room or a small office, the DOC2091A adapts to varying acoustic environments, delivering crisp and natural sound.

The device also supports wideband audio, which allows for a broader frequency response. This means that users experience a richer sound quality, making conversations more engaging and effective. The built-in microphone array captures voices from all corners of the room, while the echo cancellation feature ensures that echoes are eliminated, providing a captivating conferencing experience.

In terms of connectivity, the Polycom DOC2091A is equipped with multiple interfaces, including USB and Bluetooth, allowing it to connect effortlessly to various devices such as laptops, smartphones, and tablets. This versatility ensures that users can quickly set up calls, regardless of the technology they are using.

Moreover, the DOC2091A features integrated video capabilities, supporting HD video conferencing through compatible platforms. This enhances communication further by allowing visual cues to be conveyed during discussions, making virtual meetings more interactive and productive.

User experience has been prioritized in the design of the DOC2091A, with an intuitive interface that allows for easy navigation. Users can quickly access essential functions such as mute, volume control, and call management without extensive training.

The device is also designed with portability in mind, making it suitable for both fixed office environments and on-the-go usage. Its lightweight build and compact design allow it to fit into various settings effortlessly.

In conclusion, the Polycom DOC2091A exemplifies the future of communication technology. With its exceptional audio performance, versatile connectivity options, and user-friendly design, it is an essential tool for businesses aiming to enhance collaboration and communication in an increasingly remote and digital world. This device is truly a vital asset for any organization looking to streamline its conferencing capabilities.