Device Tracing

Device tracing provides diagnostic capabilities in Global Management System. Endpoint activity such as the handling of the remote control or gatekeeper communications is logged when device tracing is enabled. If issues are occurring with an endpoint, enabling device tracing can help with diagnosing the situation.

Figure 7.5 Device Tracing

Currently, the device types supported in Device Tracing are the ViewStation and V-Series models. For endpoints that have device tracing enabled, the device trace log file is generated once everyday. These log files will be maintained on the server for the number of days designated under the “Modify Device Tracing” section found within the Configuration > Server Preferences > Device Specific Configuration page.

Enabling Device Tracing

Device Tracing can be enabled in one of two ways. First, when editing a Device tracing supported device, an option to enable device tracing is provided within that window. The second way to enable device tracing is within the Reports > Device Tracing page. All managed endpoints that support device tracing will appear here. When the Tracing button is clicked on for a selected item, “Device Tracing” can be enabled by choosing that option in the drop down menu. Endpoints that have device tracing enabled will have the green network icon with logging appear next to it.

Once Device Tracing has been enabled, trace log files will appear in the “Tracing” tab. Depending on endpoint activity, these files can be very large in size.

NOTE

If Device Tracing is enabled for a device, other users will not be able to Telnet into this device.

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Polycom DOC2091A manual Enabling Device Tracing

DOC2091A specifications

The Polycom DOC2091A is a state-of-the-art communication device designed for conference calls, making it a cornerstone in modern business environments. Renowned for its advanced features and cutting-edge technology, this model ensures seamless collaboration among teams, regardless of their geographical location.

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In terms of connectivity, the Polycom DOC2091A is equipped with multiple interfaces, including USB and Bluetooth, allowing it to connect effortlessly to various devices such as laptops, smartphones, and tablets. This versatility ensures that users can quickly set up calls, regardless of the technology they are using.

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User experience has been prioritized in the design of the DOC2091A, with an intuitive interface that allows for easy navigation. Users can quickly access essential functions such as mute, volume control, and call management without extensive training.

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In conclusion, the Polycom DOC2091A exemplifies the future of communication technology. With its exceptional audio performance, versatile connectivity options, and user-friendly design, it is an essential tool for businesses aiming to enhance collaboration and communication in an increasingly remote and digital world. This device is truly a vital asset for any organization looking to streamline its conferencing capabilities.