Printing Problems

Condition

Possible cause

Suggested solutions

 

 

 

 

 

The machine

The machine is not

Check the power cord connections. Check

 

does not print.

receiving power.

the power switch and the power source.

 

 

 

 

 

 

The machine is not

Select Type 101 as your default printer in

 

 

selected as the default

your Windows.

 

 

printer.

 

 

 

 

 

 

 

Check the machine for

• The front or rear cover is not closed.

 

 

the following:

• Paper is jammed.

 

 

 

• No paper is loaded.

 

 

 

• The toner cartridge is not installed.

 

 

 

If a printer system error occurs, contact

 

 

 

your service representative.

 

 

 

 

 

 

The connection cable

Disconnect the printer cable and reconnect

 

 

between the computer

it.

 

 

and the machine is not

 

 

 

connected properly.

 

 

 

 

 

 

 

The connection cable

If possible, attach the cable to another

 

 

between the computer

computer that is working properly and print

 

 

and the machine is

a job. You can also try using a different

 

 

defective.

printer cable.

 

 

 

 

 

 

The port setting is

Check the Windows printer setting to make

 

 

incorrect.

sure that the print job is sent to the correct

 

 

 

port, for example, LPT1. If the computer

 

 

 

has more than one port, make sure that the

 

 

 

machine is attached to the correct one.

 

 

 

 

 

 

The machine may be

Check the printer properties to ensure that

 

 

configured incorrectly.

all of the print settings are correct.

 

 

 

 

 

 

The printer driver may

Remove the printer driver and then reinstall

 

 

be incorrectly installed.

it; see page 2.9 and page 2.5 respectively.

 

 

 

 

 

 

The machine is

Check the display message on the control

 

 

malfunctioning.

panel to see if the machine is indicating a

 

 

 

system error.

 

 

 

 

 

The machine

The paper source

For many software applications, the paper

 

selects print

selection in the printer

source selection is found under the Paper

8

materials from

properties may be

tab within the printer properties. Select the

the wrong

incorrect.

correct paper source. See page 5.8.

paper source.

 

 

 

 

 

 

 

TROUBLESHOOTING 8.15

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Ricoh 4016 Series manual Printing Problems, Condition Possible cause Suggested solutions

4016 Series specifications

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