Solving Problems

The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, please call for service.

Paper Feeding Problems

Condition

Suggested solutions

 

 

Paper is jammed during

Clear the paper jam. See page 8.4.

printing.

 

 

 

Paper sticks together.

• Ensure that there is not too much paper in the paper tray.

 

The paper tray can hold up to 250 sheets of paper,

 

depending on the thickness of your paper.

 

• Make sure that you are using the correct type of paper. See

 

“Paper Specifications” on page A.6.

 

• Remove paper from the paper tray and flex or fan the paper.

 

• Humid conditions may cause some paper to stick together.

 

 

Multiple sheets of paper

• Different types of paper may be stacked in the paper tray.

do not feed.

Load the paper of only one type, size and weight.

 

• If multiple sheets have caused a paper jam, clear the paper

 

jam. See page 8.4.

 

 

Paper does not feed into

• Remove any obstructions inside the machine.

the machine.

• Paper has not been loaded correctly. Remove paper from the

 

tray and reload it correctly.

 

• There is too much paper in the paper tray. Remove excess

 

paper from the tray.

 

• The paper is too thick. Use only paper that meets the

 

specifications required by the machine. See “Paper

 

Specifications” on page A.6.

 

 

The paper keeps

• There is too much paper in the paper tray. Remove excess

jamming.

paper from the tray. If you are printing on special materials,

 

use the Bypass tray.

 

• An incorrect type of paper is being used. Use only paper that

 

meets the specifications required by the machine. See

 

“Paper Specifications” on page A.6.

 

• There may be debris inside the machine. Open the front

 

cover and remove the debris.

 

 

Transparencies stick

Use only the transparencies specifically designed for a laser

together in the paper

printer. Remove each transparency as it exits from the

exit.

machine.

 

 

Envelopes skew or fail to

Ensure that the paper guides are against both sides of the

feed correctly.

envelopes.

 

 

8.14 TROUBLESHOOTING

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Ricoh 4016 Series manual Solving Problems, Paper Feeding Problems, Condition Suggested solutions
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4016 Series specifications

The Ricoh 4016 Series is a robust lineup of multifunction printers (MFPs) designed to meet the diverse needs of small to medium-sized businesses. These devices are known for their user-friendly interfaces, advanced features, and integration capabilities, making them an ideal choice for modern office environments.

One of the standout features of the Ricoh 4016 Series is its printing capabilities. With print speeds of up to 40 pages per minute, these MFPs can handle high-volume jobs efficiently. The automatic duplex printing feature allows for double-sided printing, significantly reducing paper consumption and costs while promoting sustainability.

In terms of scanning, the Ricoh 4016 Series is equipped with advanced scanning technologies. The devices offer high-resolution scanning options, enabling users to produce clear and detailed documents. With features such as double-sided scanning and the ability to scan to various formats—including PDF, TIFF, and JPEG—these printers facilitate seamless document management workflows.

The series is powered by Ricoh's proprietary software solutions, enhancing productivity and connectivity. The devices come with Ricoh's Smart Operation Panel, featuring a 10.1-inch touchscreen display that provides an intuitive interface for users. This touchscreen allows for easy navigation through the various functionalities, making it simple to access print, copy, scan, and fax features at the touch of a button.

Moreover, the Ricoh 4016 Series supports mobile printing options, ensuring users can print from their smartphones or tablets with ease. Compatibility with various mobile printing standards, such as AirPrint and Google Cloud Print, enhances accessibility and usability for on-the-go printing needs.

Security is another critical aspect of the Ricoh 4016 Series. These devices come with multiple security features, including user authentication and data encryption, ensuring that sensitive information is well-protected against unauthorized access. The printers also support secure faxing and have optional data overwrite kits, providing added layers of security for the information processed through these machines.

In conclusion, the Ricoh 4016 Series stands out in the competitive MFP market for its combination of efficiency, adaptability, and security. With features catering to various business needs, including fast printing, versatile scanning, mobile printing capabilities, and advanced security measures, it is a reliable choice for organizations looking to streamline their document processing tasks. These printers not only enhance productivity but also contribute to a more organized and efficient workplace environment.
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