Troubleshooting

 

 

Problem

Causes

Solutions

 

 

 

 

 

 

 

 

The main power in-

This occurs in the fol-

Close the exposure glass cover or ADF, and

 

 

dicator continues

lowing cases:

check if the machine communicating with a

 

 

blinking and does

The exposure

computer.

 

 

not turn off when

 

 

 

 

glass cover or the

 

 

 

pressed.

 

 

 

 

 

ADF is open.

 

 

 

 

 

 

 

 

 

 

 

The machine is

 

 

 

 

 

 

communicating

 

 

 

 

 

 

with external

 

 

 

 

 

 

equipment.

 

 

 

 

 

• The hard disk is

 

 

 

 

 

 

active.

 

 

 

 

 

 

 

 

 

Original images are

You may have load-

Load paper correctly. Load paper into Tray 1-4

 

 

printed on the re-

ed the paper incor-

with the print side up, and into the LCT or by-

 

 

verse side of the pa-

rectly.

pass tray with the print side down. See p.110

 

 

per.

 

 

“Orientation-Fixed Paper or Two-Sided Paper”.

 

 

 

 

 

 

 

 

Misfeeds occur fre-

The tray's side

Check the side guides are locked. See p.120

5

 

quently.

guides may not be

“Changing the Paper Size”.

 

 

 

 

 

 

locked.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The tray's end guide

Check the end guide is set properly. See p.120

 

 

 

 

may not be set prop-

“Changing the Paper Size”.

 

 

 

 

erly.

 

 

 

 

 

 

 

 

 

 

 

You may have load-

When using paper of a size that cannot be de-

 

 

 

 

ed paper of a size not

tected automatically, use Tray Paper Settings to

 

 

 

 

shown on the paper

set the paper size. See p.53 “Tray Paper Size:

 

 

 

 

size selector.

Tray 1–4” and p.161 “Copy Paper”.

 

 

 

 

 

 

 

An error message re-

When a misfeed mes-

Clear misfed paper, and then open and close the

 

 

mains, even if misfed

sage appears, it re-

front cover. See p.114 “x Clearing Misfeeds”.

 

 

paper is removed.

mains until you open

 

 

 

 

 

and close the cover,

 

 

 

 

 

as required.

 

 

 

 

 

 

 

 

An error message re-

This may occur if the

Press the {Start} key.

 

 

mains, even if con-

HDD is not installed.

 

 

 

sumables are

 

 

 

 

 

replaced and/or mis-

 

 

 

 

 

fed paper is re-

 

 

 

 

 

moved.

 

 

 

 

 

 

 

 

 

 

Cannot print in du-

You cannot use pa-

For duplex printing, select Tray 1-4 in copier

 

 

plex mode.

per in the bypass tray

mode or with the printer driver.

 

 

 

 

for duplex printing.

 

 

 

 

 

 

 

 

 

 

 

[1 Sided Copy] is se-

Select [2 Sided Copy] for Paper Type: Tray 1-4. See

 

 

 

 

lected for Paper

p.54 “Paper Type: Tray 1–4”

 

 

 

 

Type: Tray 1-4.

 

 

 

 

 

 

 

 

 

You forgot your key

 

Contact your service representative.

 

 

operator code

 

 

 

 

 

 

 

 

 

 

106

Page 118
Image 118
Ricoh DSm622, LD127, LD122, DSm627 specifications 106, Sided Copy is se